Greene King hotels in Carterton, England

"A lovely stay with very friendly staff. Really good midway place for exploring the area. "

"We had a lovely stay, breakfast was brilliant had such a good selection. Room was quiet and staff were very friendly. "

"Room was not serviced before my second night so no refills of milk tea etc were available. Breakfast was ok but some basic things were missing. "

"Good stay"

"A/c unit not working in the room. Room changed, however the a/c unit is noisy - wakes you up in the night. If you don’t have it on then it’s too cold. Breakfast was ok, wouldn’t recommend the cheese, had been sitting for hours and sweating and looked unappetising. Please be aware you need to pay additional for parking. Also they will charge you for an upgrade, 1st time I’ve had to pay for an upgraded room. Rooms are only cleaned if requested. Looks like they are calling back and made this a mediocre Marriott and want you to spend on extras. "

"The room was dirty , dirty pillowcase left on the floor! No cleaning done prior to our arrival No matress topper on one of the beds No replacement of toilet paper No soap refill We put our used towels to be replaced on the floor of the bathroom.. we When we came back after our day out , the DIRTY towels were replaced back on the towel rails!!! This was not acceptable at all .. There was no ramp to get our suitcases up the steps into the hotel reception door way . We found this a struggle and no staff on hand to help. "

"Yes"

"A prison cell of a room"

"The breakfast has changed since the last time we visited. It says that it's healthier with a very limited choice of cereal, although I found the granola very sweet. There are no longer any fried eggs or fried potatoes. Whilst I appreciate the sentiment, they still serve traditional bar meals with chips and mayonnaise, so doesn't seem a joined up approach? Preferred the previous system."