Castel Madama Hotels

"Staff was very accommodating. Great hotel great location "

"We had accidentally booked the day before arrival due to flight departure time and arrival dates. In asking to adjust the hotel by one day and just push our reservation a day back, the hotel was super unaccomodating. While we didn’t ask for a refund just asked to push the arrival day by one, wouldn’t help at all. Pretty disappointing service for a 4 star hotel. "

"Comfortable and the location was absolutely perfect "

"Great spot and within walking distance to a lot of you understand the back roads in Rome. Very authentic. Couldn’t figure out how to get the tub to get hot, but otherwise great place. Expedia has breakfast included in the listing and that’s not true. Not the location’s fault, but don’t book this expecting breakfast. Staff very helpful. Very Roman feel to it. "

"Clean, very good location. They don’t have all amenities ready in the room but just ask the receptionist and they will support everything!"

"Very excellent front desk. Quick and easy to upgrade our room. "

"How Expedia rated this hotel in the "luxury" category is beyond me. This is at best a 2-star hotel, as it was missing some very basic amenities, such as a coffee make and there was NO air conditioning service (not turned on until summer, I was told). All this besides the fact the hotel is very near a bad area (Termini terminal) and I was told by the staff to not go there when night falls. Expedia needs to do better."

"This hotel was a great place to stay. Close to the metro line. It was quiet and clean. The hotel staff was helpful. I travelled solo and it was great. "

"Great breakfast, comfortable beds and pillows, great location"