Cayaguas Hotels

"I generally enjoyed my stay at this hotel. Getting there and navigating the surrounding area felt a little like a maze at first, but I have to give credit where it’s due—the signs were placed in exactly the right spots. Just when you started to feel confused, there was a sign pointing you in the right direction. The room itself was cute, clean, and comfortable, which made for a pleasant stay. A couple of small things were missing that would have made it even better: there was no complimentary lotion, and there wasn’t a bag in the ice bucket. The complimentary breakfast was delicious with a good variety of options, and the staff did a great job keeping everything clean, stocked, and neat. Overall, I had a positive experience and would stay again."

"Me gustó todo muy trankila el área y lo más q me gustó la picina y el paisaje bonito"

"Clean! Comfortable no issues"

"The resort was clean, comfortable, has potential, with spacious rooms and friendly staff, but improvements in communication, maintenance, and guest management are needed. Significant issues with reservation accuracy at check-in(reserved two king rooms but was given one king and one room with two queen beds because my original reservation had been given to another party. I had been in contact with the hotel before arrival and received confirmation the day before that both king rooms were reserved), limited communication about compensation, and inconsistent dining experiences (Ember and Vine was not recommended based on our experience, with a $12 plate of just lettuce and a very long wait time. The café had very limited options and was the only place open early morning, and Trova was decent but made errors in our order twice. The pizza was good and fresh. We also encountered maintenance concerns (appeared to be small insect-like debris (possibly silverfish or similar) coming from the faucet in one room, and the second room had a ceiling leak above the full-length mirror, both of which were concerning, including a faucet issue and a ceiling leak, as well as overcrowded pool areas with limited seating(a family-friendly resort, but supervision in shared areas could be improved, as children were often running and splashing even in the hot tub, making it difficult to relax). On a positive note, the fireplace was a nice touch. Xavier, go-kart team and security were very kind/helpful."

"Nice and clean apartment"

"Great location. OK facilities. Toilet was basically clogged from the start and the staff said "it will go down eventually"."

"Beautiful beautiful beautiful. Everything we could’ve wanted! Wish we would’ve stayed more than one night!"

"The place was fantastic Loved the area "

"Good"