Outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews of Hotel Alberi del Paradiso

4 out of 5
Hotel Alberi del Paradiso
Via Dei Mulini 18/20, Cefalù, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 558 reviews" "
Rating 8 - Good. 172 out of 558 reviews" "
Rating 6 - Okay. 33 out of 558 reviews" "
Rating 4 - Poor. 11 out of 558 reviews" "
Rating 2 - Terrible. 4 out of 558 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area!
Stayed 2 nights in Sep 2023
Response from The Team of Alberi del Paradiso on 3 Oct 2023
Dear Lindsay,Thank you for sharing this wonderful review of Alberi del Paradiso. We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!Thank you for your kind words on the beauty of our pool area, it was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 26 Sept 2023
Dear Guest,Thank you for taking the time to share a review of Alberi del Paradiso. We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Jay, Atlanta

Stayed 1 night in Sep 2023
Response from The Team of Alberi del Paradiso on 16 Oct 2023
Dear Jay,Thank you for taking the time to share a review of Alberi del Paradiso. We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Harshika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Amazing
Everything was wonderful, the service was amazing. The property was immaculate. My only issue was that they don't advise people to take a taxi. I am traveller so I would naturally walk, but it is a steep uphill climb, thus I suggest a taxi from the train station.
Stayed 2 nights in Sep 2023
Response from The Team of Alberi del Paradiso on 18 Sept 2023
Dear Hashika,Thank you for taking the time to share this amazing review of Alberi del Paradiso. We are truly delighted in reading tha your stay with us was wonderful. Your kind words on the quality of our service and beauty of our property satisfy the work of all our team and fill us with joy!Kindly note that on our website we indicate the distances from our Hotel to the main points of interest, so that our guests can choose how to reach us. Also, our Front Office Team is always available to call a taxi for you.It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from The Team of Alberi del Paradiso on 11 Sept 2023
Dear Guest,Thank you for taking the time to share a review of Alberi del Paradiso. We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
Loved the peaceful atmosphere. The staff was kind and welcoming. We were greeted with fresh orange juice. Would recommend!
Stayed 1 night in Sep 2023
Response from The Team of Alberi del Paradiso on 11 Sept 2023
Dear Julia,Thank you for taking the time to share this amazing review of Alberi del Paradiso. We are truly delighted in reading your kind words on the atmosphere of our Hotel, the kindness of our staff and the welcome drink. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and super Breakfast
Stayed 1 night in Sep 2023
Response from The Team of Alberi del Paradiso on 7 Sept 2023
Dear Darrell,Thank you for taking the time to share a review of Alberi del Paradiso, we are truly delighted in acknowledging that you enjoyed your stay with us. Your appreciation of the beauty of our property and the quality of our breakfast satisfies the work of all our team and fills us with joy!It was a true pleasure having you and we hope to see you again anytime soon. Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Ben

Stayed 3 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 7 Sept 2023
Dear Ben,Thank you for taking the time to share this amazing review of Alberi del Paradiso. We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Max

Stayed 2 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 4 Sept 2023
Dear Max,Thank you for taking the time to share this wonderful review of Alberi del Paradiso. We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon.Kind Regards,The Team of Alberi del Paradiso

4/10 Poor

Kimberly, Folsom

Travelled with group
Disliked: Staff & service
The rooms were average. I property was nice with nice pool area. Dining was nice around pool for lunch & at night with live music. The front desk staff was not very friendly or accommodating except for one woman. One male front desk person was very rude. Not providing a good first impression for the hotel.
Stayed 3 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 30 Aug 2023
Dear Kimberly,Thank you for taking the time to write a review of our Hotel. We are delighted by your kind words on the beauty of our property and pool area, as well as on our gastronomic offers.Thank you for your comments as well, your feedback is extremely important to us in order to improve. We are genuinely sorry to hear that you felt there was some rudeness in the tone of one of our staff members. We take this matter seriously and will promptly investigate the situation to understand why our usual standards were not met.It was a true pleasure welcoming you and we hope to see you again anytime soon so that you might fully enjoy your stay with us and appreciate the great hotel experience that so many of our guests have grown so fond of.Kind regards,The Team of Alberi del Paradiso

8/10 Good

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 30 Aug 2023
Dear Rina,Thank you for taking the time to share a review of Alberi del Paradiso.We are truly delighted in acknowledging that you enjoyed your stay with us. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you and we hope to see you again anytime soon. Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Tamara H

Stayed 1 night in Aug 2023
Response from The Team of Alberi del Paradiso on 30 Aug 2023
Dear Tamara,Thank you for taking the time to share a review of Alberi del Paradiso.We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you with us and we hope to see you again anytime soon. Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A gem of a hotel. Wonderful location with great staff. Rosanna & Giulla were extremely helpful. We will be back!
Stayed 2 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 24 Aug 2023
Dear Michael,Thank you for this beautiful review of our Hotel and for your kind words on the beauty of our location, friendliness of our staff, your appreciation satisfies the work of all our team!It was a true pleasure having you and we look forward to welcome you again anytime soon.Kindest regards,The Team of Alberi del Paradiso

10/10 Excellent

GAD

Stayed 3 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 22 Aug 2023
Dear GAD,Thank you for taking the time to share a review of Alberi del Paradiso.We are truly delighted in acknowledging that everything in your stay with us has exceeded your expectations. Your appreciation satisfies the work of all our team and fills us with joy!It was a true pleasure having you as our and we hope to see you again anytime soon. Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in a quiet and peaceful hotel. Excellent location. The grounds have wonderful landscaping. Pool was very nice. Excellent breakfast and pleasant staff.
Stayed 4 nights in Aug 2023
Response from The Team of Alberi del Paradiso on 14 Aug 2023
Dear Joseph,Thank you for taking the time to write this wonderful review of our Hotel. We are truly delighted in reading that everything in your stay has exceeded your expectations. Thank you for your kind words on our location, landscapes, pool area, quality of our breakfast and pleasantness of our staff, it was a true pleasure having you with us and we hope to see you again anytime soon. Kind Regards,The Team of Alberi del Paradiso

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from The Team of Alberi del Paradiso on 17 Jul 2023
Dear Flavio,Thank you for sharing your amazing feedback on Alberi del Paradiso, your appreciation satisfies the work of all our team!It was a true pleasure having you and we hope to see you again anytime soon. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Cosimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Team of Alberi del Paradiso on 14 Jul 2023
Dear Cosimo,Thank you for taking the time to share this wonderful feedback on Alberi del Paradiso, your appreciation satisfies the work of all our team!It was a true pleasure welcoming you as our guests and we hope to see you again anytime soon. Kind regards,The Team of Alberi del Paradiso

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
We had a 4 night stay at the end of June, rounding off our 10 day trip to Sicily. The hotel was located up a hill above Cefalù and while the walk down into town was OK, the walk back up was challenging, especially in the heat. We were booked into a Prestige Sea View Room. It was a corner room which was compact but clean. We did find it warm as as the air conditioning is centrally controlled, we had to ask reception to alter the temperature. We are not tall people but we did find the bed short although comfortable. Breakfast was good with a nice selection and the freshly squeezed orange juice machine was exceptional. We had several lunches and dinner on one evening which was good. The pool area was nice although there were no umbrellas so you need a sunbed under a tree if you are looking for shade. The staff were all efficient, helpful and very friendly. The Restaurant Manager even made an effort to greet us by name. Our only complaint was the price of a gin & tonic (€15 for a Tanqueray). If ever in Cefalù again, we would choose this hotel.
Stayed 4 nights in Jun 2023
Response from The Team of Alberi del Paradiso on 3 Jul 2023
Dear Martin,Thank you for sharing your feedback on our Hotel. We are delighted in reading that you enjoyed your stay with us and that you would choose Alberi del Paradiso again.We are grateful for your kind words on the quality of our gastronomic offer, on the pool area and the friendliness and professionalism of our staff. Your appreciation satisfies the work of all our team!Thank you also for your comments and suggestions, which are extremely important to us in order to improve. We have already shared them with our heads of service to take immediate action. Indeed, the position of our Hotel up on a hill that dominates Cefalù in a panoramic position, but at 5 minutes by car from the centre, is what allows us to create an oasis of peace and quietness far from the noises of the town. It was a true pleasure having you as our guests and we look forward to welcoming you again anytime soon.Kindest regards,The Team of Alberi del Paradiso

8/10 Good

Kevin, Upminster

Liked: Cleanliness, staff & service
The property is great - and particularly the pool area (surrounded by trees - and lots of sun/shade, as required) Breakfast was superb - hot things kept hot and cold things kept cold. The location is not so convenient for getting into town - we walked back (uphill) and regretted it very much. Staff were excellent. Only problem was the the a/c in the room. We asked for it to be checked as it really wasn't working well at all. It was only the following morning (at check out) we were told there was actually a problem which the engineers were in the process of fixing. We were not told that the previous evening when we raised the issue. It really was uncomfortably hot (and humid) in the room all night
Stayed 1 night in Jun 2023
Response from The Team of Alberi del Paradiso on 28 Jun 2023
Dear Kevin,Thank you for taking the time to share a review of Alberi del Paradiso and for your kind words on our property, pool area and quality of our breakfast. Your appreciation fills us with joy!We are grateful for your comment as well, which is very important to us. We apologize for the inconvenience, kindly note that our front office member took note of the issue as soon as reported, but the maintenance team could only check the morning after, when they identified the problem and promptly started working in order to fix it.It was a true pleasure having you as our guests and we hope to see you again soon so that you might fully enjoy your stay with us.Kind regards,The Team of Alberi del Paradiso

6/10 Okay

Lisa

Travelled with family
Stayed 3 nights in Jun 2023

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is immaculate and kept in beautiful shape. What a great getaway from old town cefalu and yet so close. The staff from the front desk reception to our shuttle driver went over and above. A big thank you to Rosana and Antonio and the management team . We will be back !!
Stayed 3 nights in Jun 2023
Response from The Team of Alberi del Paradiso on 22 Jun 2023
Dear Sheri,Thank you for this amazing review of Alberi del Paradiso!We are truly delighted in reading that your stay with us exceeded all your expectations, your appreciation of the beauty of our property and on attentiveness of our staff satisfies the work of all our team!It was a true pleasure having you as our guests and we look forward to welcoming you again anytime soon. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property, helpful staff
The staff at this hotel was kind and attentive. The hotel would be a walk to main Cefalu, but taxis are easily available and the hotel was wonderful in helping. The grounds are well kept and the rooms are spacious, clean and well equipped.
Stayed 3 nights in May 2023
Response from The Team of Alberi del Paradiso on 14 Jun 2023
Dear Suzanne,Thank you for this wonderful review of our Hotel. We are truly delighted in reading your kind words on the attentiveness and kindness of our staff, on the beauty of our property and grounds and on equipment and cleannes of the rooms. Your appreciation fills us with joy!It was a true pleasure welcoming you as our guest and we hope to see you again soon.Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous place to stay in Cefalu up on the mountainside just above the town 7 min. Shuttle down to the Lidos. Beautiful grounds, excellent service, spacious comfortable rooms and fantastic bedding.
Stayed 3 nights in Jun 2023
Response from The Team of Alberi del Paradiso on 12 Jun 2023
Dear Robert, Thank you for taking the time to write this wonderful review of Alberi del Paradiso. We are truly delighted in reading that you enjoyed your stay with us. Thank you for your kind words on our location, grounds, shuttle service, rooms and quality of our service, your appreciation fills us with joy! It was a true pleasure welcoming you as our guests and we hope to see you again anytime soon. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Alan, Lower Woodside

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed only one night during a week-long tour of Sicily. It was a lovely hotel and ideally located for Cefalu. I hope we will return one day
Stayed 1 night in May 2023
Response from The Team of Alberi del Paradiso on 7 Jun 2023
Dear Alan,Thank you for taking the time to write this wonderful review of our Hotel.We are truly delighted in reading that you enjoyed your stay at Alberi del Paradiso. Your appreciation of our ideal position and beauty of our structure fills us with joy!It was a true pleasure welcoming you as our guests and we hope to see you again anytime soon.Kind regards,The Team of Alberi del Paradiso

8/10 Good

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis in cefalu
Friendly welcoming staff. Complimentary orange juice upon arrival and then personal escort to room. Beautiful property and amazing free breakfast! Pool area was spectacular. Only issue was location of our room was next to cleaning/laundry room/ it was loud in the morning and woke us. Room well appointed-kettle for tea also nice touch. Recommend this property
Stayed 2 nights in May 2023
Response from The Team of Alberi del Paradiso on 5 Jun 2023
Dear Kimberly,Thank you for taking the time to share this beautiful review of our Hotel and for your kind words on our property, pool area, professionalism of our staff and quality of our gastronomic offer.We are truly delighted in reading that you would recommend us, your appreciation satisfies the work of all our team!Thank you also for your comment, which is truly important to us in order to improve. We have already communicated it to the competent department to verify why our standards were not met and take immediate action.It was a true pleasure having you as our guests and we hope to see you again anytime soon. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in Cefalu. 10-15 min walk into the centre of Cefalu- steep hill so should take that into account although there is a stepped path most of the way. Staff were very pleasant and helpful. Great pool.
Stayed 3 nights in May 2023
Response from The Team of Alberi del Paradiso on 25 May 2023
Dear Mike, Thank you for this wonderful review of our Hotel. Your appreciation fills us with joy!We are truly delighted in reading your kind words on the beauty of our structure, helpfulness of our staff and our pool. It was a true pleasure welcoming you as our guests and we hope to see you again soon. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff
Stayed 3 nights in May 2023
Response from The Team of Alberi del Paradiso on 5 May 2023
Dear Thomas,Thank you for sharing this wonderful review of Alberi del Paradiso. Your appreciation of the attentiveness of our staff and beauty of our Hotel fills us with joy!It was a true pleasure having you as our guests and we look forward to welcoming you again anytime soon. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Joe

Stayed 1 night in Apr 2023
Response from The Team of Alberi del Paradiso on 16 May 2023
Dear Joe, Thank you for taking the time to share your feedback on our Hotel. We are truly delighted in acknowledging that everything in your stay has exceeded your expectations. It was a true pleasure welcoming you as our guests and we hope to see you again anytime soon. Kind Regards,The Team of Alberi del Paradiso

6/10 Okay

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2023
Response from Gaia on 25 Apr 2023
Gentile Martina, la ringraziamo per la sua recensione. Ci piacerebbe saperne di più sulla sua esperienza, così da poter offrire servizi ancor migliori la prossima volta. La prego di non esitare a contattarci per condividere ulteriori commenti o suggerimenti. Grazie ancora.Cordiali saluti,Il Team dell'Hotel Alberi del Paradiso

10/10 Excellent

Ryon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from The Team of Alberi del Paradiso on 15 Nov 2022
Dear Ryon,Thank you for taking the time to share your feedback on our Hotel. We are truly delighted in acknowledging that you enjoyed your stay at Alberi del Paradiso. It was a true pleasure welcoming you as our guests and we hope to see you again soon. Kind regards,The Team of Alberi del Paradiso

6/10 Okay

Chris

Stayed 5 nights in Sep 2022

2/10 Terrible

TONI

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were very disappointed when we arrived at the Paradiso. There was no signage and nobody to help us with our luggage. The staff was rude and unhelpful. The pool area was difficult to get to the decking was old/ splintered and to my horror the bottom of the pool was painted black and extremely uninviting. The grounds were unkept, the pool furniture was old and covered with sugar ants. Lucky we were able to transfer to their sister hotel Le Calette just down the street. Hotel Le Calette was amazing! They should close the Paradiso....
Stayed 4 nights in Sep 2022
Response from The Team of Alberi del Paradiso on 3 Oct 2022
Dear Toni,Thank you for taking the time to share a review of Alberi del Paradiso. Your comments are extremely important to us. Kindly note that in our registry it is reported that your luggages were properly brought to your rooms by our team, and also that upon you request we provided you with three suitcase holders. As for the signage, we would be grateful if you could share with us some more details since there are plenty of road signs to reach our Hotel throughout Cefalù, and we are also well indicated on both Google and Apple Maps. Moreover, our pool that is right beside the reception can be reached through three different paths, one of which is also by lift. We are sorry to hear that you did not like it, we chose to coat it with black lining for the peculiar visual effect it gives within the surrounding nature, which is truly loved by our guests. We are glad that you appreciated us transferring you to our sister Hotel Le Calette – which was possible thanks to the availability of our staff – and that you enjoyed your stay there. We work hard to deliver an exceptional guest experience, if you give us a chance to earn back your trust, we can assure you that we will do our best to offer you the great hotel experience that so many of our guests have grown so fond of.Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Cefalu
Nice hotel with good breakfast and free parking. 15 minute walk to old town, beach, and tourist attractions.
Stayed 1 night in Sep 2022
Response from The Team of Alberi del Paradiso on 1 Oct 2022
Dear Jason,Thank you for taking the time to share this beautiful review of Alberi del Paradiso and for your kind words on our Hotel, free parking and quality of our breakfast. Your appreciation satisfies the work of all our team!It was a true pleasure having you as our guests and we hope to welcome you again soon.Kind regards,The Team of Alberi del Paradiso

2/10 Terrible

Steven

Travelled with family
Disliked: Staff & service, room comfort
unfortunate stay
The hotel is about a 1 mile walk from the desirable part of the city although they do offer a shuttle into the city. AC was set to 19 but temp would not budge from 26. Smelled like mildew everywhere. In one of our rooms the smell was very strong. Pool could not be used (they refused to remove cover from pool). Tap water was brakish and not drinkable - possibly because there was a rain earlier. The next day the staff member who refused (somewhat rudely) to uncover pool told me that they did uncover the pool the prior day, right after I asked. I found this claim to be especially annoying because I was at the poolside for about 45 miins after that exchange occurred because my kids were at the adjacent playground. No staff member ever showed up at the pool area and the cover was definitely not removed.
Stayed 1 night in Sep 2022
Response from The Team of Alberi del Paradiso on 30 Sept 2022
Dear Steve,Thank you for taking the time to write a review of our Hotel. Your feedback is extremely important to us in order to improve and it allows us to explain ourselves.Kindly take into consideration that the position of our Hotel up on a hill that dominates Cefalù in a panoramic position, but at 5 minutes by car from the historic center, is what allows us to create an oasis of calm and quietness, far from the noises of the town. We are truly sorry that you sensed rudeness in one of our Staff members tone, we will verify immediately why our standard were not complied. In any case, on that day - September 26th - the cover was removed once the weather allowed it, which happened at 4:30 pm and other guests made use of the pool. As far as the AC is concerned, we checked the temperature right after your Google review at 10:40 pm and in all of your rooms it was at 19 degrees. If notified that for you it was still too warm, we could have intervened immediately by lowering it more. The same goes for the odour you smelled probably caused by the heavy rain on the day of your arrival. Indeed, our front-desk team is available 24/7 to make sure our guests have a perfect stay. For what concerns the tap water, we pay a fee to the town of Cefalù for the purification, but unfortunately, we cannot do more as it is a responsibility of the municipality.We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,The Team of Alberi del Paradiso

4/10 Poor

Fernando

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel and private beach was realy nice, but the room was just bad. 1- bed hard as a rock 2- clogged shower and sinks 3- dirty towels bad expirence
Stayed 2 nights in Sep 2022
Response from The Team of Alberi del Paradiso on 27 Sept 2022
Dear Mr. Cotic,Thank you for taking the time to share your feedback. We are grateful for your kind words on our property and beach. Thank you also for the comments on your room which are truly important to us in order to improve, we will immediately verify and take action. We hope to welcome you again soon so that you might fully enjoy your stay with us. Kind regards,The Team of Alberi del Paradiso

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel, I just wish it was longer to really take advantage of it.
Stayed 1 night in Sep 2022
Response from The Team of Alberi del Paradiso on 20 Sept 2022
Dear Ryan,Thank you for taking the time to share this wonderful review of our Hotel. We are truly delighted in reading that you found our Hotel gorgeous. Thank you for your kind words, it was a true pleasure having you as our guests and we look forward to welcoming you again soon, so that you might take full advantage of the experience with us. Kind Regards,The Team of Alberi del Paradiso

4/10 Poor

Viki, WOODMERE

Stayed 1 night in Sep 2022

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely stay. The staff were very helpful, and the services available (eg shuttle bus) were great. A couple of areas could do with refurbishment. Dinner at the restaurant was very good.
Stayed 5 nights in Jul 2022
Response from The Team of Alberi del Paradiso on 30 Jul 2022
Dear Katherine, Thank you for taking the time to share this beautiful review of our Hotel. We are glad to read that you had a lovely stay. Your appreciation of the helpfulness of our staff, service and quality of our gastronomic offer satisfies the work of all our team! Thank you also for your suggestion, which helps us improving. It was a true pleasure having you and we look forward to welcoming you again soon. Kind regards, The Team of Alberi del Paradiso

8/10 Good

Ismael, palmetto bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Jul 2022
Response from The Team of Alberi del Paradiso on 18 Jul 2022
Dear Ismael, Thank you for taking the time to share this wonderful review of our Hotel. Your appreciation of Alberi del Paradiso satisfies the work of all our team! It was a true pleasure welcoming you as our guests and we hope to see you again soon. Kind regards, The Team of Alberi del Paradiso

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm quiet spot!
Had a lovely one night stay here, pool area was nice, although I couldnt seem to get food service to the pool. Room was great, nicely air conditioned, breakfast food had a wide choice. Lovely quiet setting. A short 5 min drive to town. Shuttle bus to beach was useful.
Stayed 1 night in Jul 2022
Response from The Team of Alberi del Paradiso on 18 Jul 2022
Dear Justin, Thank you for taking the time to share this beautiful review of our Hotel. We are truly delighted in reading that you had a lovely one night stay at Alberi del Paradiso. Your appreciation of our setting, pool, room, breakfast and services satisfies the work of all our team! Thank you for your comment as well, which helps us improve. Kindly note that the pool area is served by the lounge bar, which is always available for bringing food and drinks to guests staying on sun loungers. It was a true pleasure welcoming you as our guests and we hope to see you again soon. Kind regards, The Team of Alberi del Paradiso

10/10 Excellent

Nick, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really wonderful hotel to spend a few days in Cefalu. The grounds were lovely, everything was really pretty and clean, and the breakfasts were really good. It's a lovely walk into the main area of town - we did it about 2x a day and enjoyed the exercise. You can drive and park if you prefer. They also had an initiative to donate to the Red Cross for Ukraine, which I thought was such a great idea. The best part about the hotel was the amazing staff, especially Rosario! He was always so incredibly kind and helpful and just really made our trip very special. Also his colleague who's name I forget, but she had visited Toronto and we had a nice chat about that. Everyone else was really lovely as well. I wish we could have stayed longer and we can't wait to return!
Stayed 3 nights in May 2022
Response from The Team of Alberi del Paradiso on 14 Jun 2022
Dear Jessica, Thank you for taking the time to write this wonderful review of our Hotel, your appreciation fills us with joy and satisfies the work of all our team! We are truly delighted in reading that everything in your stay has exceeded your expectations, and we are grateful that you support our solidarity initiative, which is very important to us. Thank you as well for your kind words on the loveliness of our staff. It was a true pleasure having you as our guests and we look forward to welcoming you again anytime soon. Kind regards, The Team of Alberi del Paradiso

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Cefalu
Beautiful, comfortable with great and friendly service. Would recommend!
Stayed 1 night in May 2022
Response from The Team of Alberi del Paradiso on 18 Jul 2022
Dear James, Thank you for taking the time to write this wonderful review of our Hotel. We are truly delighted in reading that you enjoyed your stay at Alberi del Paradiso. Your appreciation of our environment and service satisfies the work of all our team! It was a true pleasure welcoming you as our guests and we hope to see you again soon. Kind regards, The Team of Alberi del Paradiso

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, more suited to high season
The hotel rooms were very clean and the hotel offered several amenities - however - we travelled during the low season and most amenities were not available. We would have appreciated knowing the dining room only served breakfast (and not lunch or dinner) in advance of booking. The bar was also not open. The hotel was also a fairly long walk to the historic centre and there was limited shuttle service available.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful. Shower is very small. Like Cruise shower. All else is great.
Stayed 3 nights in Oct 2019

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A remarkable experience
My stay was an excellent experience The frount desk was extremely helpfull in getting me oriented to activates. The waitstaff in the restaurent were very courtest and friendly. I would return again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019