Search Ryokans in Central New Mexico

"Check in was easy and the staff member behind the desk was extremely friendly and helpful. The elevator wasn’t working but not a big deal. We did pay extra for the artist suite which ended up just being some stencils on the wall and our view from the room was the parking lot and freeway. And those windows are not noise cancelling. All that was disappointing but overall our stay was nice. "

"Staff and service was excellent. Rooms were nice and very clean. My biggest complaint is the pool was closed and that was not mentioned on their website, our one main reason we picked the property so kids were pretty bummed. Overall, would still recommend and stay again. "

"We all love The Embacys,,this one just a bit dated and elevator briefly stopped working (and we were on 8th fl) "

"The breakfast menu had a lot of variety and the staff was very friendly and helpful. "

"Staff was great "

"Desk staff was very friendly upon our arrival. Our room was clean and comfortable. Overall, this hotel is in need of an update. The high point is that it is connected to and part of the Crown Plaza so you have access to their restaurant and facilities. We arrived late afternoon and went to the bar for happy hour. The bartender/server was named Angela and she was an absolute star. She was so friendly and welcoming we ended up staying there for dinner. We sat outside on the patio and enjoyed a bottle of wine and a very enjoyable meal which she served to us. We would not hesitate to return here if we found ourselves traveling through Albuquerque again."

"Nice breakfasts and pool."

"The environment was unique and peaceful, and the SW decor was charming. The staff were attentive, friendly, professional, and very welcoming to my two dogs. The other guests were extremely friendly as well. The DT location is perfect for walking to galleries, museums, and dining."

"Staff at check in were less to be desired. Even though they admitted to having a king bed available, they kept pushing for a double. We hadn’t booked ahead of time so went up to get rates. The rates at counter were more than what Expedia had. When asked if they could match they said they’d ask and came back and said to book on Expedia, yet a couple minutes before they said Expedia was down and they couldn’t take reservations through them. Hmmm.. just wasn’t a pleasant check in. We were spoiled with the first Hyatt Place in Santa Fe. Everything was excellent!! Every other location thus far hasn’t met their excellence. Guess we need to find another chain that has consistent excellence! "