Corrales Hotels

"Great customer service "

"When I arrived there were 2 APD Units parked at the main entrance, as I was walking up I could hear loud music coming from a room above and little kids probably under 5 hanging out on the balconies yelling, parking lot is dimly lit. Front desk staff seemed friendly to the couple in front of me but I got a whole different or lack of friendly from the same lady. She was very blunt, didn’t make any small talk, didn’t even make eye contact with me, kept her head down and did her thing. Like what happened to her being friendly just a few minutes prior. The rooms are a bit overwhelming when it comes to decorating but the hotel had a 8.2 review so I decided to give it a chance. The walls are so thin I could hear a man hacking up his lungs all night, my heating and cooling unit sounded like it was on its last leg, so much noise from people sliding the balcony doors open and closed, people down in the pool area & I was on the 4th floor. In the morning I realized the reason I probably heard so much noise was because my ac unit wasn’t properly attached to the wall and I could see the outside when I opened the panel to adjust the temperature. Overall seems like a run down ghetto hotel, I don’t recommend at all. "

"Staff where terrible at the airport"

"Very unique styling, we enjoyed the fun re take on the old motel style of mid century America. Friendly staff and the restaurant was delish! I don’t know what they use, but the entire place smells wonderful, puts you in a peaceful mood. Not much parking around there, but they have their own valet for $25. The pool area is lovely. I booked this last minute and was so pleasantly surprised… it was a Saturday night but got it for a great price. "

"Room was supposed to be non-smoking. It smelled of smoke"

"The casino was lovely and didn't go to the hot tub"

"Rooms were spacious and well appointed. Bathroom included tub and separate shower. Also spacious. Casino was also well maintained and clean. Staff friendly."

"great"

"What a fun place! The front desk, Mariah, was welcoming and very helpful. Clean rooms with a retro decor that was really charming. Great value and would stay here again. "