Cozumel Hotel Guide - Cha'an Ka'an Observatory of Cozumel hotels in Cozumel, Mexico.

"Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm. "

"Honest review... 5 stars is not enough... I'm serious you can stop looking for a place to try this is the one. My room was the classic and the more economic choice but it had an amazing ocean view I was in disbelief. Everything was clean and new like it is updated nicely. The staff was so humble and happy to help thanks Hilario. "

"Beautiful peaceful place"

"Nice hotel I like it "

"Myself and one other buddy stayed 4 day weekend 4sept2025 to 7sept2025 on a diving trip. We arrived around 1500 and had a evening/night dive we had to be at for 1700 and had a few things we needed to take care of before heading that way and were not sure we were going to have enough time. But the guys at the front desk help us with everything. checked in, in literally 5 minutes, we wanted to go somewhere to rent scooters we used before but was 20 min up the road really didnt have the time, he said he had a guy that would deliver to us in 15 min with good price. The scooter ended up being delivered in 10 min and daily price was better than expected and scooters were excellent condition. The hotel has some age to it, but very well maintained and loved all the wood features. You can tell the manager takes pride in appearance. We got 2nd floor 2 full size beds balcony with garden view. We did not spend much time in the room at all we were on the go the whole trip, so all you can pray for at an older hotel such as this is a good AC, we ended up having an AC unit that must have been pulling air from antartica, It froze us out in a good way. So I give it five stars just for that. The mattresses could have been a little more comfortable but we were so tired it didnt matter. Sheet very clean changed daily, room cleaned very well, bathroom no issues. For the price, location, cleanliness, staff it is hard to beat. Also added on breakfast, its worth it, opens at 0700. good vibes"

"Everything was as it was advertised. Beautiful condo, view, location. Wonderful owners to deal with. We plan on. Coming back"

"We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID. "

"Everything."

"Great staff, nice rooms, three pools plus a beach. Never hard to find a chair. Restaurants were good, Buffett and seafood resterants the best. I am vegetarian and never found it hard to find salads or veg dishes. Entertainment was okay. They had a snorkel tour that left right from the hotel and you can rent a car right from the hotel as well. This was amazing value. "