Chagrin Falls Hotel Guide - Chagrin Falls Village Park hotels in Chagrin Falls, United States of America.

"Clean room "

"Friendly staff!"

"Good"

"Called early in the day to confirm reservations and ask for adjoining rooms. Arrived at check-in time and was half-way through check in before they happened to mention that the pool had been closed for "maintenance" and they didn't know when it would re-open. We had booked for rooms for a meet-up of cousins and had quite a few kids excited to spend time together swimming in the pool. I can understand having an issue requiring the pool to be closed, but waiting until we were almost checked in to tell us is unacceptable, especially after having called in twice earlier in the day. On top of that, they denied our request to cancel our reservation through hotels.com, even though we went directly to another hotel and paid for rooms there. "

"The property was ok for a quick stay. However the pool was foggy and the jacuzzi had literal dirt floating in it. Aside from that my room was clean. However walls are extremely thin here on the first floor which is where I was placed.. other than that decent stay for 1 night. "

"very clean. very nice staff"

"Every thing was great."

"Clean room"

"The hotel was clean, quiet and very comfortable. Very welcoming staff from check in, to breakfast, to housekeeping, to check out."