Berlin Hotel Guide - Checkpoint Charlie Museum hotels in Berlin, Germany.

" The hotel is decent and one block from the Stadtmitte station. The personnel… that is a completely different story! Very unfriendly and sometimes rude. Here are some examples: I arrived at 2pm and asked if there was a chance to check in a bit earlier. The answer was: check in is at 3pm, come back later. There is a better way to say things to people who have been traveling for 17 straight hrs to reach Berlin and chose your hotel out of hundreds available! They didn’t even offer to hold my luggage for that hr so I could take a walk. I had to ask for it. The night before check out, I wanted to make sure I paid my bill since I would have left very early the next morning. While I was speaking with the young gentleman at the front desk, he was sharing something on his phone with his colleague, they were looking at the phone and talking in German between themselves. The next morning, at 4 am, I came down to the lobby with my luggage and put my key on the desk since no one was there. After a few minutes the same young gentleman from the night before showed up in the lobby then quickly went out to smoke. He didn’t bother telling me that the revolving door was blocked, even though so he saw me getting into it. When I came out from the side door, he was still smoking and I asked him why he didn’t tell me not to use it. Guys, you really need to invest more in your personnel …I have never seen this kind of rude and unprofessional service at a hotel. I interacted with 4 different front de"

"Location is convenient to U-Bahn. The staff was the least-welcoming we encountered after several other cities with wonderful welcomes. Area is noisy. Rooms get hot, and opening windows is only option to cool the rooms. Awoken numerous times in the night by area noise. Amenities require advance notice to staff. Did not use the breakfast option because it would have cost our family of 4 nearly 100 euro each morning. The room itself was spacious and clean. "

"Great location, easy to walk to all the tourist areas, we didn’t need to use public transport at all. Hotel was very clean, and the staff were all so friendly and helpful. "

"Zero complaints, the hotel staff was courteous, room was quiet and the location was perfect for everything we wanted to do. Would stay there again 10/10"

"Beautiful hotel in the heart of Berlin. Breakfast selection is superb. Room was excellent. "

"Yes all good"

"Great hotel. Friendly staff. Wonderful food. Ideal central location with Alexanderplatz station only minutes away, but the hotel is very dated, thin walls meant I could hear everything being said in the next room which didn’t help when they had a screaming child. The hotel also has a room cleaning request button (in the bathroom) that you must press before 11am to get the room serviced for the next day. I pressed the button twice during my stay and my room wasn’t serviced. "

"The Wi Fi connection was good, room clean and comfortable, breakfast very good with great selection"

"We enjoyed our 2 night stay a lot. Everything is great especially location and kind hotel staff:)"