"Unfortunately my experience in room 414 last night was not good, there was an annoing continuous sound all night up above the room( not the air conditioning unit ss this was off) also the bed was unsteady. Each time my husband or i moved it disturbed the other person. This resulted in myself not having a good nights rest . Shame as all previous visits to the Grosvenor have been amazing ."
"Beautiful place. The room was spacious and the bathroom updated. The building and the pub downstairs is very nice. Location is perfect to see everything Chester has to offer."
"Lovely hotel in a great location. Easy access to the train station and a 5-10 minute walk to the town centre.
Nice twin room and good breakfast options. Staff all friendly.
The only downside is parking next to the hotel is convenient but very expensive."
"We have been coming here every year for the last 10 years. Decor hasn’t changed and really is in need of a refurb now.
Breakfast was also really disappointing this year, no decent hot drinks unless you paid for them in addition to a hot breakfast.
Also VERY surprised having to pay for breakfast before leaving the restaurant (rather than at check out)
This used to be the gold standard hotel to stay at for the races but not now I’m afraid."