Cairn Hotel Group hotels in Chester-le-Street, England

"Room was very clean, modern and bed was really comfortable. Free mini bar was a lovely gesture "

"Lovely hotel and in a great location "

"Business trip every month"

"All rooms with views of the river Tyne. Spacious foyer. Large restaurant with plenty of tables."

"Amazing hotel and staff"

"Quiet and comfortable. "

"I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days."

"Absolutely wonderful stay very friendly receptionists, a very friendly gentleman on breakfast made a big difference to our breakfast experience. "

"Staying in the castle was an amazing experience. For those that expect modern facilities, please keep in mind that this is a very old castle that has been retrofitted. I would like a request special recognition to go to Stef and Lorraine, these ladies were warm, welcoming, and just all around wonderful!!! Please recognize them for their warm and generous style! Stef, please keep in touch! We had heard the castle was haunted and our friends traveling with us did experience some ghostly activity, I was jealous :-)"