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Reviews of Freehand Chicago

4 out of 5
Freehand Chicago
19 East Ohio Street, Chicago, IL

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1009 reviews" "
Rating 8 - Good. 260 out of 1009 reviews" "
Rating 6 - Okay. 122 out of 1009 reviews" "
Rating 4 - Poor. 100 out of 1009 reviews" "
Rating 2 - Terrible. 97 out of 1009 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thanatat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Thanatat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2024

8/10 Good

Steven

Liked: Staff & service
Quirky some things nice like bathroom. Some things old like carpet in hall, wall hanging. Curtain didn’t cover window. It was quiet, comfortable. Hot water came right away to shower.
Stayed 1 night in Apr 2024

4/10 Poor

AVERY

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is old. Staff not friendly. What is there for us to Like? Nothing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service
There are no mini fridges or ice machines in the building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ingel

Liked: Cleanliness, staff & service
Bbb
Stayed 1 night in Apr 2024

6/10 Okay

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Valerie, Normal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property did not accept cash and charged an unpublished security deposit. That was an inconvenience. The smoke alarm in the room BEEPED every 10seconds. Facility was clean. However, there was an unexpected curfew. Not fit for business travelers catching an early morning flight needing to work and send paperwork before the early a.m. flight. No business center nor printer in building.
Stayed 1 night in Apr 2024

10/10 Excellent

Velicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has been great!
Stayed 1 night in Apr 2024

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Mar 2024

4/10 Poor

Anastasiia

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

SRINIVASA RAO, Ellington, Hartford, CT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to businesses and restaurants. Five to 10 mins drive to heart of the city and riverwalk.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vanthian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean rooms and well appointed staffs
Stayed 1 night in Apr 2024

6/10 Okay

nathalie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Need a deep dusting in the room mostly ceiling lamp and behind the bed ornements
Stayed 3 nights in Apr 2024

10/10 Excellent

Stacey

Stayed 2 nights in Apr 2024

10/10 Excellent

Zixin

Stayed 1 night in Apr 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vintage funky spot to stay! Love the casual chill bar and old charm. Small room, but comfy. We feel like this place has some real history that I’d like to know about.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen, Elkhart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was friendly and fast. The staff really cares.
Stayed 1 night in Apr 2024

4/10 Poor

Dalia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were VERY dark and stuffy. Izzy at the coffee bar was the absolute best!
Stayed 2 nights in Apr 2024

8/10 Good

Wilson David

Liked: Cleanliness, staff & service
I had a really good experience at freehand, loved the vibe of the place and the staff was really kind. However, there are things to improve, for example, my bed's outlet wasn't working, nor my nightstand lamp. PS: It would be a plus to have a mini kitchen or at least microwaves in the place.

4/10 Poor

Olivia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Almighty

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was bad the rooms didn’t have microwaves or fridges it was loud all night you hear your neighbors and doors owning and closing and people yelling find somewhere else to stay! The rooms are extremely tiny like you’re in a closet
Stayed 2 nights in Apr 2024

8/10 Good

Vincent

Stayed 3 nights in Apr 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Apr 2024

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Apr 2024

6/10 Okay

Daryenne

Travelled with partner
Disliked: Staff & service
The lamp next to the bed didnt work. The door to our room was hard to close. The whole building smelled like sewage.
Stayed 2 nights in Apr 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area.
Stayed 1 night in Mar 2024

10/10 Excellent

Audrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Yojanny

Liked: Cleanliness, staff & service, property conditions & facilities
Very centric place with an interesting vibe. It's clean and affordable.
Stayed 2 nights in Mar 2024

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Daniella

Stayed 1 night in Mar 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Mary

Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest by any means… very slow elevator, not the friendliest staff, no towel rack, many strong, unpleasant smells.
Stayed 3 nights in Mar 2024

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THEFT is a major problem here and staff will do NOTHING about it! They have a tiny locker in the room for each guest that only fits a backpack and so if you have even the smallest of luggage it will not fit which means your co-guest(s) will steal from you when you're not in the room and when you report it the staff will say "There's nothing you can do about it", they don't even take a report, NOTHING! DO NOT STAY HERE! You're better off spending a little more somewhere else with your own private room.
Stayed 2 nights in Mar 2024

6/10 Okay

Sarah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed in a shared female quad had no issues with the people I shared the room with, bathroom was fine but didn’t have a lock. There were STAINS on the curtain to the bed and on my duvet and sheets which was really gross. Convent location feel like I got what I paid for.
Stayed 5 nights in Mar 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is older however clean but very noisy and small rooms. Be prepared to get no sleep. Sirens, garbage trucks and construction. This made the stay very unpleasant however very convenient to the downtown amenities.
Stayed 3 nights in Mar 2024

8/10 Good

Shanice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Chicago I enjoyed the vibe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nattanai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good location
Stayed 1 night in Mar 2024

8/10 Good

Damion

Stayed 2 nights in Mar 2024

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a number of reviews for this property and I was nervous. It turns out that I didn't really have to be. I stayed in a premium queen room. While it was a bit dim like others have said, I wasn't bothered with it. The room was smaller than expected, but it was well appointed. The bed was comfortable and clean, as was the bathroom. There was hand soap, bath gel, shampoo, and conditioner in the bathroom and the towels were clean as well. It was relatively quiet aside from when a police siren was going through the area, which only happened once. The shower had good water flow and appropriate water temperatures. The elevators are small and slow, but very secure. You can't go to any upper floors without a functioning room key. There are lots of shops near the hotel and at the moment there's even a casino across the street. I believe it will move in the future after construction is complete, but for now it's a nice little activity if you're into that. There are a number of restaurants, a CVS, a Jewel/Osco grocery store, and even a Trader Joe's within a couple of blocks. Even my parking was around the corner from the hotel, with an additional facility across the street from the casino. I can't say anything about the shared spaces, but I am highly satisfied with my stay and would stay there again when i need to come into town for work.
Stayed 3 nights in Mar 2024

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Beth, Beverly

Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Decent area and decent room. Hotel was nicely designed.
Stayed 1 night in Mar 2024
Response from JM on 26 Mar 2024
Thank you so much for the positive review. We would love to welcome you back again soon! Freehand Chicago

10/10 Excellent

SELFY SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, safe, and walkable around the downtown area.
Stayed 2 nights in Mar 2024
Response from JM on 26 Mar 2024
Thank you so much for the positive review. We would love to welcome you back again soon! Freehand Chicago

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! I was welcomed with so much warmth that I felt like I was at home.
Stayed 1 night in Mar 2024
Response from JM on 22 Mar 2024
Thank you so much for the positive review. We would love to welcome you back again soon! Freehand Chicago

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities
The room and the bathroom are good but the problem is that is too dark, also all the hostel. On the hallway, it's kinda of horror movie.
Stayed 1 night in Mar 2024
Response from JM on 22 Mar 2024
Thank you so much for the positive review. We would love to welcome you back again soon! Freehand Chicago

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from JM on 22 Mar 2024
Thank you so much for the positive review. We would love to welcome you back again soon! Freehand Chicago