Chiesanuova Hotels

"IQ Hotel Firenze is my favorite hotel in Italy! The staff goes beyond my expectations in every way. The breakfast buffet is amazing in quantity and quality. The location is perfect, central to both the Duomo and the mercato centrale. "

"Lovely hotel in a great location. The rooftop bar area offers amazing views, especially in the evening for sunset. We also had some of the best drinks of our trip there! We were travelling with back packs across many different cities in Italy so the free laundrette facilities were a super helpful surprise! The room was clean overall the hotel was great, with friendly staff who made us feel welcome. Breakfast was also really good. There were some lovely little restaurants very close by offering pasta and pizza, both very tasty! Highly recommend this hotel and will likely look for more of their hotels in other countries when travelling!"

"This is fine hotel central in Florence. Easy access from airport tram. And walking distance to “everything”. The staff were helpful, and smiling. Our balcony with a view to the hills was very nice. If we were forced to mention a negative, it would be a “mechanical noise” coming from above the room."

"The hotel was overall decent, with a good breakfast and very hardworking staff in the breakfast area who were constantly attentive and helpful. Check-in took quite a long time, and unfortunately one front desk staff member came across as rude, which made the experience a bit uncomfortable. Aside from that, it was a pleasant enough stay."

"Fabulous hotel - great staff room location character and food."

"Here’s a polished version that keeps your tone but reads a little smoother: I believe we upgraded for the breakfast, and honestly, unless you’re paying for the convenience, I wouldn’t recommend it. In my opinion, it wasn’t worth it when there are much better and very inexpensive options close by. The room also wasn’t as clean as I would have liked. It lacked simple things like tissues and a shower cap, and the patio and bathroom walls were never cleaned during our stay. That said, the front desk staff was very friendly, and the location near the train station could definitely be helpful depending on your needs."

"This hotel is well located to the train station and a quick walk to everything you would want. The hotel itself is very dark. Dark grey walls, dark wood. It is not modern at all. Breakfast was fine. Linens were good but the hotel itself is kind of depressing. One of my friends had a terrible experience as her room was located above where the hotel empties the sewage and the smell went i to her room. Hotel did nothing to help her. "

"Breakfast was beautiful , plentiful, and delicious. Dining room staff were attentive without being overbearing! Wonderful atmosphere and great way to start our day."

"The location and staff were excellent. Property is older and a bit tired looking but the excellent customer service made up for what it lacked in amenities."