Newport News Hotel Guide - Cinemark City Center hotels in Newport News, United States of America.

"The suite was really big perfect for my family. Beds was soft and room clean. Only reason i gave 4 stars is because i had issues at check in the lady told me one of my rooms was gone and i only had 2 instead of 3. I kept tell her one of my rooms was in another name. We paid for all three rooms but she was still tell me that the 3 i book was only 2. Yes very confusing and frustrating when we just drove 10 hrs. When we checked out the new lady at the desk said she didn’t know what the issue was but my card i placed on file was on all 3 rooms so they were all mine. Other then that hotel was clean, they only had 1 elevators working but rooms was really nice."

"we ate at Burger theory. we usually love it, but staff was limited and food was not hot. very disappointed 😞 "

"There is no breakfast its false advertisement "

"Clean room excellent breakfast"

"YES"

"We came in late evening, the front desk was dirty and sticky. The hotel had tried to charge me 3 days before when I was tipsy at the property. There was loud music playing in a room on the 1st floor at 11 pm. There were dirty socks and underwear thrown in the shelf of the tv stand. Open used soap on the counter in the bathroom. Went to have breakfast, there was the waffle maker, a few baby muffins no orange juice and when standing by the coffee the trash can that appeared empty but with only stir sticks and sugar packet trash it smelled like rotten tomatoes and mold. We didn’t eat the food, we only got coffee and hot water for my tea. And when checking out, no one asked how our stay was or anything, they just took the keys and said , I was all set. Horrible experience,"

"No complaints from me about my stay. It was very pleasant"

"It’s a ok motel. The elevator door banged all night."

"The staff was really nice and very helpful. The vents in the room were a little dusty and the bathroom could’ve been cleaner. However, those are my only complaints. It was a great trip."