Playa del Carmen Hotel Guide - Cirque du Soleil Boutique at Vidanta Riviera Maya hotels in Playa del Carmen, Mexico.

"Everything about this resort was spectacular!"

"Super attentive staff and beautiful rooms and amenities!"

"Very nice hotel with a cable park"

"Service, staff and amenities were amazing. "

"Thank you. Our stay was perfect. Food was excellent."

"Great staff, beautiful resort, great food! We will definitely be back!"

"Staff was very friendly and welcoming. Resort was very safe."

"Amazing property!! Great service!! Beautifully kept from rooms to pool area to the spa!!"

"We loved the hotel! Food was great and the staff was great and they were very friendly."

"Todo excelente"

"Good place excellent service great people"

"Service, food and property were stellar. "

"our favorite place to stay in playa. no comparison! absolutely amazing!"

"Super nice resort. The staff are really nice and super clean"

"Great Hotel, one of my favorites! I’ll be back !"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

" Booked this property last minute, got on a flight down there, took a taxi to the property only to find out they canceled the reservation. I never received any notification and it took me contacting them to have them tell me they cancelled it. Here we stand, a family of 5 with no place to stay. Had to take a taxi back to the airport and get booked on the soonest flight back home. I would not recommend staying here, and Expedia was no help either, all they said was “sorry for the inconvenience”. "

"The pools here are amazing. The entire atmosphere is just wonderful. The restaurants are top notch! "