Cole Green Hotel Guide - Hotels with Pool in Cole Green, Welwyn Garden City

"Unstated elegance at its best."

"The only thing the hotel has going for it is the location. The bed was uncomfortable, was awake early with a bad back. The TV in the room is the size of a small computer monitor. The ensuite shower drained so slowly I had to cut my shower short because the tray was about to overflow. The tap on the sink required two hands to lift it up. The room was really tired looking. The seemed to be constant queues for the elevators and the room was down a corridor that felt like you had entered the cheap end of the hotel. Check-in and check-out is done at a computer with no human interaction unless you are a member of their executive club, then there were two staff doing nothing. Only reason I stayed was because of the tube strike and I needed to be in walking distance of the office. Never again!"

"Absolutely amazing stay, all the staff were really lovely and very attentive. Stayed solo for my birthday and they gave me a little slice of cake which was very cute and upgraded my room. The only thing that irritated me, was being told by a member of staff that the bottle of wine in my room was complimentary when I had enquired about it (it wasn’t) and I ended up being charged for it! Aside from that, I’d stay again. "