Columbia Hotels

"Clean well stocked breakfast room"

"Come to stay for 3 nights. Place is old and dingy. Bathroom so small you can barely turn around in it. Hotel needs an ULTIMATE UPGRADE. Towels and wash clothes was dirty with stained all over them. Bedding was old and dingy. Room was so dark and gloomy with all lights on. Property was in a good location to things. Hot breakfast every morning was horrible. Last 2 nights I stayed a family allowed the children to run all in hallways yelling jumping you heard was booming and banging till after 11pm both nights. When I checked out young man at desk wasn’t pleasant at all. Point blank I’ll never stay at this place again. "

"Staff was pleasant and helpful. Small odor issue with first room but we were quickly reassigned to another room. Parking was ample. Breakfast was decent. Bed was comfortable."

"Great"

"Overall good experience, long lines to check in and room ready an hour after. "

"Everyone was so nice and friendly, the rooms feels comfortable and you can’t hear any noise. "

"It is fully renovated so I love everything about this property."

"I stayed at The Swiftwater, and unfortunately, it wasn’t family-friendly as we expected. Kids had to leave the pool after 5 p.m., but this wasn’t mentioned on the website. Beyond that, customer service was lacking. Staff rarely smiled or engaged with us, and when we went to the bar after last call, there was no effort to accommodate even a simple request. While the property itself is beautiful and new, the hospitality was disappointing. I wouldn’t recommend it for families, and I think management needs to make major changes in staffing and approach."

"We had a wonderful stay! The staff was helpful and friendly, the room was updated and spacious. The bed was comfortable and the bathroom had really nice bath products. The location in downtown was ideal. We parked and walked everywhere. It was very convenient. We also loved that the hotel was historic. There is a coffee shop in the hotel building but a couple others within a block. Highly recommend."