Dear EdwardThank you very much for this kind review of your recent stay. Our aim is to deliver a pleasant experience, and we are happy that we were able to meet your expectations. We are delighted to know you found our staff helpful! We look forward to seeing you again in the future. Kindest regards,Matthias WelzelGeneral Manager

Dear GiselaWe sincerely thank you for this wonderful review! We are really happy to know that your stay in our hotel was pleasant and satisfying. Our main goal is to ensure an unforgettable experience for our guests and we are pleased that you enjoyed your stay. Thank you again for choosing us and sharing your positive feedback. We look forward to welcoming you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Jannine,Greetings from Lake Como!Thank you for posting your review on Expedia. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind regards,Matthias Welzel, General Manager

Dear Guest,Thank you so much for taking the time to leave such a wonderful review of your recent stay at our hotel. We're thrilled to hear that you enjoyed your experience with us.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Kindest regards,Matthias WelzelGeneral Manager

Dear Guest,thank you for taking the time to leave this review.We are sorry to hear that you are not completely satisfied with your stay at the Hilton Lake Como. The utmost care and attention to the guests is our top priority and we always strive to improve the overall quality and service.We really hope to have another opportunity to welcome you as our guest again.Sincerely,Matthias WelzelGeneral Manager

Dear Guest,we are sorry to hear that you are not completely satisfied with your stay at the Hilton Lake Como. The utmost care and attention to the guests is our top priority and we always strive to improve the overall quality and service.We really hope to have another opportunity to welcome you as our guest again.Kindest regards,Matthias WelzelGeneral Manager

Dear Michel,thank you for taking the time to leave this review of your recent stay in our hotel.We are happy to know that you have had a nice stay and we are all looking forward to welcome you againKindest regardsMatthias WelzelGeneral Manager

Dear Rosemarie,We greatly appreciate your positive feedback and we are delighted to know you had an enjoyable stay with us at the Hilton Lake Como. Thank you for the special mention of our very friendly desk staff. I will proudly share your compliments with my cherished team.We hope to welcome you back in the future!Kindest regards,Matthias WelzelGeneral Manager

Dear Guestthank you for taking the time to leave this review of your stay in our hotel.We are delighted to know that the overall experience was up to your expectations and we are all looking forward to welcome you again in the next future.Kindest regards,Matthias WelzelGeneral Manager

Dear Shylene,Thank you very much for your review that is a great reward to our daily commitment in delivering experiences. We are pleased to know that you had a memorable experience with us.We hope to welcome you back in the future!Kindest regards,Matthias WelzelGeneral Manager

Dear Guestthank you for taking the time to leave this nice review!We are delighted to know that you have has a wonderful stay with us and we are all looking forward to welcome you again!Kindest regards,Matthias WelzelGeneral Manager

Dear Guest,thank you for taking the time to leave this wonderful review!We are delighted to know that the overall experience met your expectations and we are all looking forward to welcome you again!Best regards,Matthias WelzelGeneral Manager

Dear Guest,thank you for taking the time to leave this nice review of your stay in our hotel.We are delighted to know that you have had a wonderful experience and we are all looking forward to welcome you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Clive,We sincerely thank you for this wonderful review! We are really happy to know that your stay in our hotel was pleasant and satisfying. Our main goal is to ensure an unforgettable experience for our guests and we are pleased that you enjoyed your stay. Thank you again for choosing us and sharing your positive feedback. We look forward to welcoming you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear KumarThank you very much for your review that is a great reward to our daily commitment in delivering experiences. We are pleased to know that you had a memorable experience with us, and we are all looking forward to welcome you again sooN!Kindest regards,Matthias WelzelGeneral Manager

Dear Timothy,Thank you for this positive review. We are pleased that we were able to meet your expectations. It would be an absolute pleasure to welcome you again in the future. Kindest regards, Matthias WelzelGeneral Manager

Dear MichaelWe sincerely thank you for this wonderful review! We are really happy to know that your stay in our hotel was pleasant and satisfying. Our main goal is to ensure an unforgettable experience for our guests and we are pleased that you enjoyed your stay. Thank you again for choosing us and sharing your positive feedback. We look forward to welcoming you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Ricardo,We sincerely thank you for this wonderful review! We are really happy to know that your stay in our hotel was pleasant and satisfying. Our main goal is to ensure an unforgettable experience for our guests and we are pleased that you enjoyed your stay. Thank you again for choosing us and sharing your positive feedback. We look forward to welcoming you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Romanthank you for leaving this nice reviewWe are delighted to know that you have had a nice stay with us and we are all looking forward to welcome you again soon in our hotel!Kindest regards,Matthias WelzelGeneral Manager

Dear Raul,Thank you very much for this kind review of your recent stay. Our aim is to deliver a pleasant experience, and we are happy that we were able to meet your expectations. We are delighted to know you appreciated our location. It's also great to hear that you were able to make the most of our breakfast. We look forward to seeing you again in the next future.Kindest regards,Matthias WelzelGeneral Manager

Dear DesireeThank you so much for leaving this wonderful review! Your positive feedback means a lot to us and we are happy to know that you enjoyed your experience. We hope to welcome you again soon! Thanks again for sharing your opinion.Kindest regards,Matthias WelzelGeneral Manager

Dear Kenneth,thank you very much for this kind review of your recent stay. Our aim is to deliver a pleasant experience, and we are happy that we were able to meet your expectations. We are delighted to know you have had a wonderful stay.We look forward to seeing you again in the next future. Kindest regards,Matthias WelzelGeneral Manager

Dear Stephaniethank you for taking the time to leave this review of your recent stay in our property.we are very happy to hear that you have had a wonderful stay with us and have appreciated the overall experience, the cleanliness and our service!We are all looking forward to welcome you again in the next future.Kindest regards,Matthias WelzelGeneral Manager

Dear Geraldine,thank you for taking the time to leave this nice review.We are glad that you have had a wonderful stay with us and we are all looking forward to welcome you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Daniel Di,thank you for taking the time to leave this nice reviewWe are glad to know that you have had a wonderful experience in our hotel and we are all looking forward to welcome you again in the next future.Kindest regards,Matthias WelzelGeneral Manager

Dear Fatemah,thank you for leaving this nice review about your recent stay in our property.We are delighted to know that you have had a nice stay with us and we are all looking forward to welcome you again in the next future.Kindest regards,Matthias WelzelGeneral Manager

Dear Shivrajthank you for taking the time to leave this nice review of your recent stay in our hotel!.We are delighted to know that you have found the entire experience up to your expectations and we really hope to have the chance to welcome you again in the next future.Kindest regards,Matthias WelzelGeneral Manager

Dear Michael,thank you for taking the time to leave this review.We are really sorry to har that you are not complete satisfied with your stay in our hotel and that you didn't like our Loft Suite, the room you have chosen upon room reservation. Even if we were running high capacity on those days, our Front Desk agent were able to allocate you in a different room category and we also agree to have you as our guest for our breakfast and in our Spa.Once again, apologies for any shortcomings on our behalf and we really hope to have the chance to welcome you as our guest again.Kindest regards,Matthias WelzelGeneral Manager

Dear Adam,thank you for taking the time to leave this nice review of your recent stay in our hotel!We are delighted to know that you have had a nice stay with us and we are all looking forward to welcome you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Laura,thank you for taking the time to follow us up about your recent stay in our property and we are especially glad about your words of appraisal towards our friendly Team Members for which we pride ourselves. We are all looking forward to welcome you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear Stephaniethank you for taking the time to let us know your impressions about your visit at Hilton Lake Como! We are happy to know you have appreciated your stay at Hilton Lake Como and we are really looking forward to welcome you again soon!Kindest regards,Matthias WelzelGeneral Manager

Dear GuestThank you very much for your review that is a great reward to our daily commitment in delivering experiences. We are pleased to know that you had a memorable experience with us.Best regards,Matthias WelzelGeneral Manager

Dear Brian,thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after.From all of us here at Hilton Lake Como, we hope that you've had a safe trip home, and we look forward to seeing you next time!Kindest regards,Matthias WelzelGeneral Manager

Dear Renata,Greetings from Hilton Lake Como!Thank you for posting your feedback following your stay at our property. The entire team looks forward to have the pleasure of welcoming you back to Hilton Lake Como in the future.Kind regards,Matthias Welzel, General Manager

Dear Nicole,Greetings from Hilton Lake Como! Thank you for taking a moment to share your experience following your recent stay at our property.We are glad to see that you liked our property and have enjoyed our services and facilities. While it is true that we are not located right in the centre of Como, we are only at 15 minutes walking distance from the city and its main attractions, reachable thanks to a lovely pedestrian stroll along the lake which also offers great views.We look forward to welcoming you back to our hotel in the future.Kind regards,Matthias Welzel, General Manager

Dear Mr Pedro,We greatly appreciate your positive feedback and we are delighted to know you had an enjoyable stay with us at the Hilton Lake Como and we hope to welcome you back in the next future!Kindest regards,Matthias WelzelGeneral Manager

Dear Peter,We greatly appreciate your positive feedback and we are delighted to know you had an enjoyable stay with us at the Hilton Lake Como.We hope to welcome you back in the future!Kindest regards,Matthias WelzelGeneral Manager

Dear Anita,we greatly appreciate your positive feedback and we are delighted to know you had an enjoyable stay with us at the Hilton Lake Como.We hope to welcome you back in the future!Kindest regards,Matthias WelzelGeneral Manager

Dear Chris,thank you for taking the time to follow us up about your recent stay in our property.We are delighted to know that you have had a wonderful stay with us and we are really looking forward to welcome you back in the next futureKindest regards,Matthias WelzelGeneral Manager

Dear Nicholas,what a great feedback, thank you very much from all of us! We are truly heartened to receive your generous review of Hilton Lake Como.We would be glad to welcome you back to Hilton Lake Como in the nearest future. Kindest regards,Matthias WelzelGeneral Manager

Dear James,Thank you for taking a moment to share your experience. I am very happy to hear that you have had a wonderful stay with us and have appreciated the overall experience.We look forward to having you with us again in the near future. Lake Como is an amazing destination all year round. Kind regards,Matthias WelzelGeneral Manager

Dear Guest,thank you for taking the time to leave this review of your recent stay in our hotel.Apologies for any shortcomings on our behalf, we really hope that despite this we will be able to welcome you again in the next futureSincerely,Matthias WelzelGeneral Manager

Dear Amrita,we greatly appreciate your positive feedback and we are delighted to know you had an enjoyable stay with us at the Hilton Lake Como. Thank you for the special mention of our very friendly concierge staff. Rest assured that I will also pass on your comments to her and recognize her accordingly.We hope to welcome you back in the future!Kindest regards,Matthias WelzelGeneral Manager

Dear Javier,Greetings from Hilton Lake Como! Thank you for taking a moment to share your experience.I am happy to know you have appreciated your stay at Hilton Lake Como.It will be an honour to have you again in the hotel. We look forward to welcoming you back again soon. Kindest regards,Matthias WelzelGeneral Manager

Dear Mr. Bahareh,Thank you for taking the time to share your experience with us and with other traveler.As explained to you personally, the room type you have booked, can accommodate only 2 adults as clearly highlighted on our website and the third party channel you used for your reservation. As confirmed by yourself, other room types, suitable for 4 guests or up to 6 guests, were not selected during your booking. Our Front office team has done its utmost to assist you up on arrival, in order to find an available room that could accommodate your family of 4 guests, despite the fact that the Hotel enjoyed a very high occupancy during this popular period. I trust you agree that there are certain local stipulation which I have the responsibility to adhere to, in order to guarantee the wellbeing and safety of our guest and team members alike. We are not in the business of being right, we are in the business of hospitality, and my initial offer to welcome you back to our Hotel remains.Kind Regards,Matthias WelzelGeneral Manager at Hilton Lake Como

Dear Kairi,thank you very much for taking the time to share this nice review with us!We are delighted to know that you have had a wonderful stay with us, and that you found our service up to your expectations and our staff attentive and professional.We are really looking forward to welcome you again in the next futureBest regards,Matthias WelzelGeneral Manager at Hilton Lake Como