Valongo Hotel Guide - Continente Shopping Centre hotels in Valongo, Portugal.

"Small Room. One of the rooms we were allotted didn't had the air conditioning working so we had to switch to another room late in the evening. Breakfast spread was good but found it repetitive. Good location if you are planning to go watch a soccer game."

"If I could give the GA Palace hotel more than five stars, I would! The hotel is situated less than a 10 minute walk to each site to see in historic Porto and is just a minute or two walk from shopping, restaurants, and the outdoor markets. Once you walk into the hotel, you leave the hustle and bustle of the city behind and enter a quiet, relaxing oasis. The rooms are immaculate, well appointed, spacious and quiet, the spa and pool are beautiful, and the staff is incredibly welcoming and attentive. Breakfast is delicious with buffet and menu items available. I had considered many different hotels when I was planning our trip and I an so glad I chose this one. Next trip to Porto I will only look here!"

"Great location"

"I stayed one night at this hotel in Porto. At first glance, both the hotel and the room look very nice, and this impression was confirmed upon arrival. However, several important issues significantly affected my experience. First of all, cleanliness was clearly lacking. It felt like the room had not been properly cleaned: there was dust almost everywhere, visible marks on the walls and on the trash bin, as well as signs of mold in some hidden areas. The most problematic point was the bathroom. When taking a shower, the water did not drain properly, and the floor drain seemed clogged with a significant buildup of dirt, which was very unpleasant. In addition, the shower head was in poor condition. Finally, the sound insulation is not adequate. A lot of outside noise could be heard, which negatively impacted comfort and rest. Overall, the hotel has real potential in terms of design and appearance, but significant improvements are needed regarding cleanliness, maintenance, and facilities to meet expectations."

"Great place and central location! The staff was very friendly and helpful. "

"This welcoming hotel is in an excellent location to explore the delightful city. Our room was comfortable and the buffet breakfast ample. The free welcome drink and free coffee/snacks after 2pm were a pleasant surprise. All the staff were friendly and helpful. "

"It was a very bad experience in my 30 years traveling . It was especially bad in the housekeeper department. The cleaning staff who did our room has no training at all. 1. When we came back to our room in the end of the 1st day, all dirty cups were not cleaned or replaced. No new coffee capsules were filled. No new water bottle was replaced. The towels were changed, but missing one. The sink still had toothpaste stain on. 2. Our friend’s room had no new bath tissue added . The leftover from last day was not enough so had to run to downstairs to ask because there was no housekeeper phone number to dial. 3. We asked for two separated twin beds. One comforter was folded king size. The other is twin comforter. One of us was did not sleep well because was too hot. We asked to change when we realized that was a wrong comforter. I only can say the staff was too lazy to get another right comforter for the twin bed set up. I don’t want judge whether this hotel qualify 5 state. They even lack of very basic services. After I complained to the front desk (I actually wanted to speak with the manager on duty. I was told not available and they will covey it to manager). I neither heard from the manager nor any sincere apology since then."

"A de light of a stay"

"Marta was super attentive providing all the tourist information about Porto. Hotel food is delicious, breakfast is worth the money!"