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"Excellent customer service"

"Excellent hotel. Very clean with increibly attentive staff. Breakfast is amazing. Location was brilliant, right in the heart but not loud. Rita and Sandro were brilliant masseuses too! Well worth it."

"Very happy with this hotel. Hotel staff went above and beyond helping me, because my bags did not arrive until the next day. Room was beautiful and clean. Bed was comfortable. Breakfast was excellent. Would stay here next time."

"Great staff great property hightly recommend"

"Amazing hotel in a very central location. The room was well appointed, very clean and quiet and very comfortable bed. What made the biggest difference is the staff: very friendly and helpful. Special thanks to Diogo for checking us in and giving us great tips on restaurants! Highly recommend this hotel and will look for hotels of this chain in our future travels."

"Clean, great bed and shower, close to airport, friendly staff. "

"We had a lovely 4 night stay with friends, the room was very clean & functional, the staff were friendly & very helpful..My husband celebrated his birthday while we were there, & the staff presented a birthday cake to him,& booked us into a fabulous restaurant for a birthday meal, where the staff there made him feel special too"

"I was pleasantly surprised by this hotel. I’ve stayed in many central hotels in the old towns across the EU and this is one of the best. The hotel is located across from the river. We stayed on the first floor in room 106, who was a very large room, at the front of the building with a view across the river. The hotel is very clean and historic. The free Brekfast was much better that I had thought it would be, with continental offerings, fruit juice and coffee. The hotel is ideally situated to explore the city by day, and very close to the river and its restaurants for restaurants and bars at night. The staff are amazing - very friendly and eager to please. The hotel is amazing and very good value for money and we would 100% stay again if we come back. "

"Hotel was located at the perfect location "