Copplestone Hotels

"Close to the cathedral shops and the quayside "

"The only negative I can think of was the placement of the heating/ac unit which was right next to the bed. Not a big deal since I have stay in places with way noisier units in the rooms."

"very good stay feel wellcome here good friend feel wellcome here staff very good care good breakfast come again very clean feel welcome here"

"Comfortable clean room. Great location "

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"Lovely clean room"

"The staff are wonderful - that's everyone I met there - friendly and professional. Meals are excellent and all served with a smile. Thanks to all!"

"This is a lovely hotel, clean, comfortable, friendy-professional. We highly recommend."

"We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful. "