Cove Neck Hotels

"Parking was right behind the hotel and lots of it. The room was GREAT! The room was very clean but all the halways and public areas needed a good clean and vacuum."

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Clean and comfortable with fantastic staff. I highly recommend and will gladly book another stay on my next trip. "

"It was a good clean quiet spot"

"We had a good stay. in the area for a conference. convenient location."

"Room was clean but sofa was very worn and dingy looking. Could not run the AC unit because it made too much noise. "

"Extremely disappointing stay. I found bugs in my room, some even ended up in my hair, which was unacceptable and honestly disturbing. I reported it immediately and was moved to another room, but the damage to the experience was already done. The hotel offered a cocktail voucher, which felt completely inadequate given the situation. I was also told I would be reimbursed, but then they backtracked, saying they couldn’t because I booked through a third party. At the end of the day, a serious issue like this shouldn’t be brushed off with a drink. I expect a full refund for such an unpleasant and unacceptable experience."

"Impressive. People of love & true excellence with genuine valor."

"Very clean room. Staff were friendly ! And breakfast had a nice small fresh selection."