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Aparthotel

Hotel Pal Cozumel

3.0 star property
Aparthotel with free breakfast, a quick walk to Cozumel Maritime Terminal

Photo gallery for Hotel Pal Cozumel

Outdoor pool
Interior entrance
Economy Room, 2 Double Beds | Living area
View from property
Family Room | Living room

Reviews

6.8 out of 10

Apart-hotel

Sleeps 450 sq m

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Add dates for prices

About this property

Hotel Pal Cozumel

Aparthotel with free breakfast, a quick walk to Cozumel Maritime Terminal
Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and a rooftop terrace. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Each apartment provides a dining area and a sitting area, plus a kitchenette and a flat-screen TV with cable channels. Added amenities include free WiFi, a balcony and a minibar.
Hotel Pal Cozumel offers 12 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach shuttle (surcharge)

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Beach shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Microwave

Dining

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Scuba diving nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pal Cozumel
Hotel Pal Cozumel Cozumel
Hotel Pal Cozumel Aparthotel
Hotel Pal Cozumel Aparthotel Cozumel

About the area

Located in Colonia Centro, a neighbourhood in Cozumel, Hotel Pal Cozumel is near the airport and near the beach. Cozumel Maritime Terminal and Villa Blanca Reef are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Benito Juarez Park and Chankanaab Beach Adventure Park. Museo de la Isla de Cozumel and San Gervasio are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Cozumel travel guideOpens in a new window
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Map
15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600

What's nearby

  • Benito Juarez Park - 5 min walk - 0.4 km
  • Museo de la Isla de Cozumel - 6 min walk - 0.6 km
  • Cozumel Maritime Terminal - 6 min walk - 0.6 km
  • Cozumel Museum - 8 min walk - 0.7 km
  • Punta Langosta Pier - 13 min walk - 1.1 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Woody's - ‬4 min walk
  • ‪Guisados - ‬2 min walk
  • ‪Loncheria Chelly - ‬3 min walk
  • ‪La Flor de Michoacan - ‬2 min walk
  • ‪Fonda Don José - ‬2 min walk

Frequently asked questions

Does Hotel Pal Cozumel have a pool?

Yes, this property has an outdoor pool.

Is Hotel Pal Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pal Cozumel?

This property doesn't offer parking.

What time is check-in at Hotel Pal Cozumel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM.

What time is check-out at Hotel Pal Cozumel?

Checkout is at 11:00 AM.

Where is Hotel Pal Cozumel located?

Located in Colonia Centro, this aparthotel is within a 10-minute walk of Benito Juarez Park, Cozumel Maritime Terminal and Museo de la Isla de Cozumel. Villa Blanca Reef and Chankanaab Beach Adventure Park are also within 6 mi (10 km).

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Hotel Pal Cozumel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Genoveva

Liked: Cleanliness, room comfort, communication

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities, communication
One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
Stayed 3 nights in Jan 2021

8/10 Good

Mathias

Liked: Room comfort

Small hotel, walking distance

For the Price, it was okay.
Stayed 1 night in Jan 2021

10/10 Excellent

Minerva Marlen

Liked: Cleanliness, room comfort, communication

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Stayed 1 night in Jan 2021

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
Nice staff, loved the rooftop view.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo
Stayed 1 night in Jan 2020

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Stayed 4 nights in May 2019

6/10 Okay

Lívia

Liked: Room comfort
Disliked: Cleanliness

Somente para dormir

- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular.
Stayed 1 night in Apr 2019

8/10 Good

Arlette

Liked: Cleanliness, staff & service

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
La atención, el wifi, la programación de tv y la terraza son excelentes.
Stayed 1 night in Dec 2018

4/10 Poor

Juan, Cuernavaca morelos

Liked: Property conditions & facilities
Disliked: Staff & service
Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural
Stayed 2 nights in Nov 2018

4/10 Poor

MARIO CESAR

Liked: Cleanliness
Disliked: Property conditions & facilities

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
Stayed 4 nights in Oct 2018

2/10 Terrible

MICHAEL

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
Stayed 1 night in Aug 2018

6/10 Okay

EDGAR, PLAYA DEL CARMEN

Disliked: Staff & service

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
Stayed 1 night in Aug 2018

10/10 Excellent

jareth, Cozumel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños
Stayed 1 night in Jul 2018

2/10 Terrible

Jake, Texas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018