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Reviews of Grand Hôtel du Golf & Palace

5 out of 5
Grand Hôtel du Golf & Palace
Rue Elisha Bonvin, 7, Chermignon, Crans-Montana, VS

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claude

Liked: Cleanliness, staff & service
A real palace

8/10 Good

Philippe

Stayed 9 nights in Feb 2022

10/10 Excellent

Joseph Paul, New Canaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the Hotel and staff were fabulous. The facilities including the spa was equal to any 5 star hotel I have ever stayed in. The Golf facilities are absolutely amazing.
Stayed 9 nights in Aug 2021

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views and very quite with friendly staff and good location to Crans.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No free wifi as advertised. Gym not open until 10am. Pool not open until 8am

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Jean-pierre

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Équipement et confort chambre désastreux pour un 5 étoiles
Stayed 1 night in Aug 2023

8/10 Good

Ioannis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Rossella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from GrandHôtelDuGolf&Palace on 5 Aug 2022
Bonjour. Merci pour votre note qui fait plaisir à toute l'équipe du Grand Hôtel du Golf & Palace. Nous avons été ravis de vous accueillir et espérons que vous avez passé un agréable séjour à Crans-Montana. A bientôt !

10/10 Excellent

Detlef

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Gefallen hat mir die Sicht auf den Golfplatz und vor allem die freundliche und zuvorkommende Bedienung an der Rezeption. die Inneneinrichtung ist nicht nur sehr alt sondern auch oft defekt, die Kellner waren zwar sehr freundlich aber absolut überfordert (abends beim Essen, wie auch morgens beim Frühstück) Das es gab ausserdem "nur" "Weissbrot" kein Dunkles oder Vollkornbrot
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Mar 2021

8/10 Good

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, room comfort
Très bon service de la réception
Stayed 1 night in Feb 2021

4/10 Poor

kaweh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien ras
Stayed 1 night in Nov 2020

8/10 Good

Barbara

Liked: Room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Katharina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2020
Response from sm on 26 Sept 2020
merci

10/10 Excellent

Stéphan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable
Séjour très agréable, malgré la pluie et le brouillard, dans une belle chambre et très grand balcon avec vue sur le golf. Seuls bémols : lits avec deux matelas et petit-déjeuner avec peu de choix.
Stayed 1 night in Aug 2020
Response from sm on 26 Sept 2020
Au plaisir de vous revoir

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from sm on 26 Sept 2020
merci

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Crans
Le séjour était très agréable. L'établissement est très beau et sa situation particulièrement calme. Il était veillé à la propreté des chambres La cuisine très soignée
Stayed 4 nights in Jul 2020
Response from sm on 26 Sept 2020
merci

8/10 Good

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Deux jours ensoleillés et agréables à Crans Montana.
Stayed 1 night in May 2020

8/10 Good

Dan

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Schöne Aussicht auf den Golfplatz. Einrichtung, Ausstattung und Haus sind schäbig, vernachlässigt, überaltert und teilweise defekt. Eine Zumutung in einem fünfsterne Etablissement! Fehlende Ausstattung: Kein Safe, keinen Sonnenschutz auf Terrasse, WIFI im Zimmer und Mineralwasser kostet extra! Frühstücksbuffet indiskutabel. Das schlechteste Fünfsternhotel das ich weltweit kenne; nie wieder!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Hôtel à besoin d’un petit rafraîchissement. Salle de bain avec toilette mon indépendante ! «J’ai pris le parking et wifi pour un tarif supérieur et sur place ...parking extérieur ! Pas d’empace couvert et wifi gratuit , annonce mal rédigée ! »
Stayed 2 nights in Dec 2018

6/10 Okay

JFJ, Crans

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Très bon accueil. Chambre et salle de bain spacieuses mais très démodées. A notre entrée, la TV ne fonctionnait pas, le chauffage (non réglable) était beaucoup trop chaud. Vue magnifique sur le golf mais les vitres étaient sales. On regrette l'absence d'une machine à café et d'une bouilloire.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Albergo lasciato andare
Mi sorprende come un albergo 5 stelle con specificato servizio room service 24 /24 alla richiesta di un toast alle ore 17 possa rispondere la cucina apre alle 18 ! Un semplice toast!

8/10 Good

Claudia H.

Liked: Cleanliness, staff & service
Sehr ruhig, wunderbares Personal
Ein altes, ehrwürdiges Haus, wie man es sich vorstellt. Sehr freundliches Personal, feines Essen auf einer wunderbaren Terrasse, Super-Frühstücksbuffet. Etwas alt, was die Zimmer/Badezimmer anbelangt, allerdings sehr sauber. Ein bisschen teuer, aber die Freundlichkeit (v.a. des Restaurant-)Personals macht alles wett.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Überteuert!
Sehr teuer wegen European Masters! Traumhafte Aussicht auf den Golfplatz. Hotel ist sehr "in die Jahre gekommen", düster, kleine Zimmer. Frühstück sehr mager, nicht einem Fünfsternehaus angemessen.

6/10 Okay

Renata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort