Cranwell Hotels

"Excellent value room with comfortable beds. Very quiet area with a very pleasant canal walk. Pub next door is a typical Marston affair, everything was served hot. Breakfast choices all fine. "

"All the staff genuinely seemed happy to assist us. Nothing appeared too much trouble."

"Fantastic hotel ,not just for golfers!! Dont look any further. Clean large classic twin room ,two double beds. Wonderful spa pool ,steam room,sauna facilities. Would highly recommend"

"Excellent hotel - very comfortable and homely. Staff were super friendly and helpful arranging surprise balloons for a birthday and late checkout."

"We arrived and our room door was wedged open. The digital door lock did not work and had to be reprogrammed. The bed had a plank under the mattress to hold it up. There was a strong smell of cigarette smoke in the room. There were residents wandering around and could have been in our booked room as it was not secured. The communal area was dirty and the bins were overflowing. If you have a car bigger than a Corsa you will not have enough room in their marked car parking spaces. To top it off there was 2 people at the rear of the building smoking weed. I spoke to someone on the phone to tell them the issues and they were not bothered. I asked for a full refund but this was refused. They show an AA 4* accreditation but this accommodation would be lucky to get a 1*. We did not stay here and booked into a different hotel which was fantastic. AVOID AT ALL COSTS!!"

"No charge for parking and it was directly outside the hotel. Once we got our key from the reception which is in a different location to the hotel, situated a few minutes walk to in the golf course reception area we enjoyed our stay at Boston West. The room was clean and spacious. No issues at all. The hotel is located about a 15 minutes drive away from Boston centre. We didn't go to the restaurant situated in the golf course building so can't review the breakfast etc... Overall we were happy with our stay. "

"We enjoyed our stay. Staff were friendly and efficient. Couldn't fault them. Room was perhaps a little tired, although the bathroom was good and clean. The only issue we had was on the day of checkout some horrendous drilling started above our room before 9am. We intended to stay close to our checkout time of 11am, but had to leave before 9:30am as the noise was so bad. When I spoke to reception, they without any issue took some money off our bill as compensation. Am sure they would have moved us if we were staying longer. Was happy with how this was resolved."

"The hotel rooms need a freshen up but spotlessly clean. Staff very helpful and polite. "

"Better than expected, nice big room, dog friendly, staff friendly and helpful"