Pigeon Forge Hotel Guide - Crave Golf Club hotels in Pigeon Forge, United States of America.

"The gym was filthy like debris all over the floor looked like nobody has stepped in there to vacuum or do a good cleaning in weeks. The inside pool had garbage wrappers all outside the pool and it needs cleaned also. Debris, dirt and large random clumps of long black hair in the pool which was gross and unsettling. The overall hotel had nice location and the staff for most part were absolutely so kind. However, they are mid grade range holding the Hilton title so need to be more aware that lack of knowledge and consistency in communication at check in when it comes to early check out & being told yes, you’ll get a refund to finding you out after there is small print listed where this isn’t possible just is miscommunication that needs addressing with the staff. I’m a very nice and reasonable person but hold people to high standards especially when staying at a higher end hotel yet not even feeling comfortable in your room because bed is so old you can feel the springs after sinking in the middle when laying on it. They send text messages while you are there to ask how your stay is, and when I answered honestly nothing was addressed. That seemed off. Why are you asking then? Needless to say, we won’t ever be staying here again but the location was great. It felt more like best western or comfort inn. "

"The hotel has a great location near all the attractions. My sons enjoyed the water park a lot. Clean room and professional staff. We really enjoyed the stay. "

"Room was not clean. Staff was rude. Breakfast was good."

"Great amenities. Very clean. Loved the room. Would definitely stay again. "

"Good pool Clean Nice food "

"They're remodeling so things is little unorganized which would be expected. Overall stay was great"

"Friendly staff, lobby restaurant is not good, room was not that clean"

"Good location. Rooms had parts that were loose: shower doors and Toilet paper holder. There was a hole in the door that connected rooms in the frame. Did see a roach. Outside was kinda dirty. One broken down car in lot. Breakfast was very bland mostly carbs. Tv connection to watch struggled. "

"My true discontent was no irons; only steamers. Not evem one when requested. Because of this, I will never stay at this location again. The steamer should be the optional preference, not an iron. This is not a cruise, it's a hotel. When you have multiple things to iron, a steamer is not conducive nor the appropriate accommodation. Pleanty of parking; some staff were off-putting. "