Pigeon Forge Hotel Guide - Pigeon Forge Factory Outlet Mall hotels in Pigeon Forge, United States of America.

"Kind of hard to rate this one. Rooms are large. Great size. Love the balcony, which was a really good size. Staff was super friendly and very helpful. The hotel is old but they are remodeling it and probably or maybe a third of the way done so hopefully it'll be in much better shape and condition if we ever stay there again. They also had a complimentary breakfast. The pools were in bad shape and the indoor pool wasn't even heated so the water was very cold. Sheets had stains. Room needed dusted, you could see the dust on the TV and the shelf above the area where you hung your clothes hadn't been dusted in a while. The ice machine on the 6th floor didn't work. So the only working ice machine was on the first floor. And they have two elevators and one of them did not work so it was a little slow waiting for an elevator considering it had six floors."

"This place is perfect for a family vacation. Super clean and friendly staff. We’ll be back!!"

"Good location. Rooms had parts that were loose: shower doors and Toilet paper holder. There was a hole in the door that connected rooms in the frame. Did see a roach. Outside was kinda dirty. One broken down car in lot. Breakfast was very bland mostly carbs. Tv connection to watch struggled. "

"My true discontent was no irons; only steamers. Not evem one when requested. Because of this, I will never stay at this location again. The steamer should be the optional preference, not an iron. This is not a cruise, it's a hotel. When you have multiple things to iron, a steamer is not conducive nor the appropriate accommodation. Pleanty of parking; some staff were off-putting. "

"Water pressure in shower was weak, no fan in bathroom. One of the three elevators were down so it made things a little challenging. But these are the worst things. THE staff was wonderful, the bed was super comfortable, location was really good. I would definitely stay here again!!"

"Friendly staff, clean room, restaurant staff was very friendly. Great hospitality all around. The staff didn’t have a problem with bringing extra towels. "

"Clean room, shower is small and short"

"Lobby,dining,outdoor areas are beautiful, pool & hot tub are great! Includes a small, shallow pool on upper level, separate from the large pool for the little ones. Pool area smelled very strongly of chemicals so were unable to spend too much time enjoying the hot tub after our long travels because our eyes were burning too badly. Maybe if one of the exterior doors was propped to vent the area it would have been tolerable. The hotel is currently going through a complete remodel, however our room was not one that had been done yet. It sounded like they were working in either the unit above or next to ours, but construction ended plenty early and didn’t start until late enough in the morning to allow everyone time to sleep. From the items being discarded and piled in the lot out back, the units will receive all new furnishings, including mattresses, tile flooring, heat-A/C units, the works! The new beds are needed…I’ve slept on worse, but the mattresses were hard, lumpy and the springs were loud every time one of us moved. Hopefully the new beds correct that. The “connected” room next to ours had a group of really loud girls, sounded like a dance party going on next door until after 11pm, making it difficult for my family to fall asleep, but after a long day of driving we were too tired to ask to move rooms. Breakfast included biscuits, gravy, scrambled eggs, sausage links, toast, bagels, instant oatmeal & selection of mix-in’s, cold cereal, yogurt, bananas, juice, coffee, tea"

"The property was clean, staff friendly, pet friendly!!! Over wonderful experience! "