Derwenlas Hotels

"Great location. Friendly, helpful staff. Nice room (sea view). Some remedial maintenance work going on but didn’t detract from the stay"

"The most amazing location and stay - Hotel is epic, rooms are perfect and the restaurant and staff were fantastic"

"The room was spotless,spacious and the bathroom was beautiful. It had a very large shower and bath. Shampoo was provided along with body wash and bath salts. The towels were spotless.The room had everything that you needed such as tea and coffee, buscuits and a hair dryer. The staff were lovely and the breakfast was amazing. Would definately ho back and recommrnd to others."

"What a gem of a small, cosy hotel! I booked a small double, but we were upgraded to a suite with a sea view, as it was my daughters birthday. Beautifully clean, with white fluffy towels, toiletries, tea, coffee and a fridge! The staff go above and beyond to make your stay more comfortable....very friendly, helpful, kind and very generous. My daughter was provided with a birthday cake, which i asked for their help for shopping for one as a surprise for my daughter.....they didn't even charge me for this ! Biscuits and sausage for our dog, again, not charged! Outstanding customer focused services.....we've never received such great hospitality. Thank you to Jasmine, Morgan and Autumn for making our stay extra special, we really appreciated it xx"

"Room was fine bed comfortable and nice to have teas and coffee in the room. Although there is a restaurant where we had food which was well priced and nice the area was very cold. We didn’t stay for a desert. Not very appealing for a bar area to sit and relax. Parking good and free. "

"Room and staff and excellent breakfast "

"Very friendly staff, made my stay very comfortable and the views were amazing. Thanks"

"Self check in fine, house a warren but found everything, room a good size, fought with the windows to open them eventually succeeding. New carpets were being laid so the lounge area was closed and other areas had bare gripper strips and underlay. The shared facilities were clean and all working though expect a wait for hot water if you are first in. A lovely breakfast cooked to order and our first interaction with staff which was nice. A great location for the beach, castle and town centre, parking pot luck on the surrounding streets. All in all, a little gem."

"Staff were friendly, welcoming, and helpful, the room was clean and each morning the room was cleaned, tidied, and the coffee and tea was replaced."