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"Too bad the airport shuttle doesn’t run until after midnight since there are several late flights coming in."

"My kids and I arrived late in the evening to the hotel yet the staff was aware and waiting for us. The staff were soooooo nice and friendly, always helpful and so respectful the entire duration of our stay (6 nights). It's a beautiful hotel, 10-15 minutes walking distance to Antigua center (depending on your pace). Right on the corner there is an amazing sourdough bakery, so every day on the way out or back to the hotel, we would stop by and get croissant or breakfast and OMG their pizza was great. The hotel rooms were super clean. There is a safe in the room, which was great since I could leave our valuables in there. The shower/water is tricky to get the right temperature as it gets hot and cold, but it is not a big issue. The hotel lobby was very cute and I would sit out there in the afternoons, when taking a midday break at the hotel. I needed laundry to be done and for US$8, I was able to hand over a bag full of dirty clothes and it was in my room the next afternoon, all folded too. Very convenient. I would highly recommend this hotel and I would definitely go back there next time I go to Antigua."

"Everyone was really good"

"Staff very friendly, felt safe within the facility. "

"Museum like atmosphere. The great service."

"All ok. Just VIP matter was not good. Seems as normal customer"

"Nothing vip was offered and the hotel was empty and said they don’t upgrade. Should not be presented as vip"

"Excelente "

"I stayed at Los Pasos for 3 nights with my family including two children and we loved our time here. The room very pretty, comfy, and well-equipped and the grounds were also beautiful. Included breakfasts at the restaurant and (paid) drinks on the roof terrace were fantastic. The location is very convenient."