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"An amazing staff great services "

"The room is really spacious! The lake view is beautiful. Must go to the rooftop public hot spring. "

"Excellent service, friendly and professional staff, room with scenic view"

"Pleasant and affordable "

"Staff were fantastic and very helpful. "

"The hot spring is very good "

"The onsen is extraordinary, and the meals are great "

"Best outdoor onsen experience! The buffet is amazing as well. Highly recommended for those who could arrive by car. "

"Amazing view, friendly staff, peaceful"

"Amazing price and onsen"

"Amazing hotel. Great views, food, comfort 10/10"

"very good experience"

"N/A"

"Fabulous Family friendly hotel with many large onsen pools. Lots of space & activities for the kids too. It can get a tad noisy at dinner in the buffet hall. "

"spotless room, nice private hot spring bath, courteous staff."

"My family had an enjoyable time here!"

"Great traditional ryokan with Hot Springs Onsen."

"Surprisingly good. I was a bit worried when reading google review, turns out this hotel became my favourite spot for the whole trip. The Onsen and food are just perfect. Onsen area is well maintained, variety of choices and clean water. Food is in room service, so you can take the time to enjoy without any distractions. Only thing is that my room is close to the elevator, but it’s quiet in general. "

"シンプルで良いホテルでした。部屋は小さいですが値段を考えれば妥当だと思います。"

"This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu."