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"Nice bath"

"The building is a bit dated and the air conditioning not great but generally okay hotel and it is located very close to the local hot springs. "

"Standard Toyoko Inn affordable and clean stay! Parking only cost 500 yen for a day!"

"Thanks for a very relaxing holiday and stay."

"As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room."

"The location is remote and only good if you have your own transport otherwise everything else is good. "

"Beautiful hotel with picturesque outdoor baths and variety of indoor baths and sauna. Huge buffet for breakfast and dinner with variety of Asian food and some western choices."

"Nice hotel to relax with good facility"

"It has a good spa. "

"Staff were very polite and friendly. Hotel room was very clean and comfortable."

"Near bear park and hell valley are plus points. Other than that, the hotel is a bit dated and the kaiseki is not the best."

"If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff,...

"A very nice and relaxing stay. Too bad some of the tourists from a specific big nation wasn’t quite civilized. "

"Great hotel. With great service Strongly recommended "