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"Amazing staff. Clean beyond imagination. The price to quality is not real. Getting top notch service. Highly recommended. Will definitely consider Holiday inn for all my future trips to Jakarta "

"No comment "

"The hotel is rundown, below are my feedback 1. Room smells bad 2. Toilet smells bad 3. Towels are old, not white anymore 4. Room service just open the door without acknowledgement. 5. There is techno club in the hotel and you can hear in your room. 6. Outside traffic also can hear in the room"

"No shampoos /soap and small towels. Had to go to indomart at midnight to get shampoo and soap to shower. Room is clean and spacious but everything is outdated. Under bed was so dusty. Breakfast was a bit disappointing. Food was only left a little bit and cold and not even warm. Orange juice was "

"The hotel itself is OK but it could use a remodeling of some sort into the 2000's. What makes it a good place to stay are the hotel staff. The room is clean and has all the amenities you'd expect from a hotel. The only bad timing for us was he fact that the road in front of the hotel is being renovated which brings a lot of traffic jams throughout the day. On the plus side, we were on the seventh floor and we could not hear the construction going on below us! All in all, the Balairung is an OK...

"Staff at check in could not find booking confirmation in their system, I contacted CheapTickets support, they tried calling the property, to no avail. After an hour of waiting I just left. A joke of a hospitality."