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"Good location, able to walk to most things. Friendly staff. We had a minor issue with a blocked toilet and it was resolved immediately even at 1.00 a.m. Nice lounge areas . Bit disappointing that no tea or coffee facilities in the room but there was a coffee shop in the hotel. Room was not huge but adequate for a 4 night stay and very clean."

"Clean and friendly"

"The cleanest hotel I have ever stayed at in New York City!! Very basic hotel no frills but the rooms are so clean, the location is incredible and I felt very safe!!"

"Great location, great price for a New York centrally located hotel. Minutes from Time Square. Nice and interesting lobby. Rooms are adequate. Our room faced the inner courtyard, so not much daylight. "

"Under construction and didnt tell before booking "

"Very nice room. Excellent location. Excellent views of the city. "

"Internet worked well. On corner of Times Square"

"Great that there are 2 restaurants in the hotel!"

"The room had obviously not been cleaned when we arrived. There were dirty socks on the floor, hair in the shower, scuff marks on the bedding, etc. When we emailed customer service we got a response that was clearly written by AI. It said cleaning stuff would be coming to check it in the morning. Cleaning staff didn’t come at all during our 3 day stay. "