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"Awesome slide and unlimited hot chocolate and yummy cookies for the kids!"

"This is a great hotel, with great staff and location is perfect if you do not have a vehicle.."

"Great place great service. "

"An overall incredible hotel experience!! Big ol’ hot tubs with tons of space for several groups with insane mountain views! Coffee program was delightful. Special shout out to Dave who was an absolute pleasure checking us in and helping set our Banff trip off on such a positive note! Also, we read some reviews that made us concerned about the heating units in the room, but they really didn’t bother our group of 4 at all. We adjusted the angle of the fan and the noise didn’t wake us up at all. We all agreed we would love to come back to Banff and would 100% stay at the Otter Hotel again! Such a high end experience for a reasonable price!"

"Beautiful hotel great restaurant and hot tubs "

"Clean room, helpful staff and great restaurant on site. "

"Great facility, courteous staff, great environment "

"Great place"

"Front desk staff were really nice. The room was clean and the beds were very comfy. We had a great stay! "