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"Fabulous stay as always "

"We were there for the Pete shops boys in the castle...just one night but we stayed there before last year for one night. Very good position , great parking good hotel will stay again."

"Great central Cardiff hotel, yet quiet in bedroom where it counts. Breakfast very fresh and tasty. Service great, very friendly staff at all contacts!"

"We loved our deluxe suite as it had been renovated but had kept somebof ghe rraditional featyres. It was spacious, quiet, clean and ggd bed was very comfortable. "

"Excellent hôtel, warm Welsh attention, comfortable and élégant. Very nice and complete breakfast!"

"Absoulety gorgeous hotel, food, service was incredible and staff were so welcoming warm and professional. Other than the spa lady this morning around half 10 I wasn’t sure of her name, however myself and my husband were having a swim before we checked out at 11 and the spa was empty and we were laughing and told to keep the noise down in quite a rude manner. I found it inappropriate as no one else was using the facilities and pool or spa at the time and we were the only ones there I appreciate keeping the noise to a minimal level for others to relax and we were very curtious and conscious of this. It was rather patronising and rose to end the experience. However the spa lady prior the day before and in the morning up until 10.30 was very warm and welcoming offering beverages and going above and beyond to ensure a satisfactory stay! Thanks so much we’ll be coming again"

"I liked it was close to everything staff lovely as well stored my suitcase for me so I could explore ❤️. "

"The customer service is extraordinary. We also got lucky and managed to play a twilight round of golf on our arrival evening. I lost my Apple Watch on the course but thanks to the extraordinary assistance from the reprint at the Manor House, the shuttle bus driver and George from the golf shop we managed to get it back before it was dark. The restaurant staff was also exceptional.What a lovely place and lovely people."

"Beautiful hotel. I paid extra for a deluxe double room, which was lovely overall. However, one downside—never mentioned during booking or at check-in—was that the room didn’t have an external window. Instead, it faced the bar area, so there was no natural light in the room."