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"I was in town for work and arrived earlier than the official check-in time. The front desk was friendly and efficient—they had a room ready and checked me in with no hassle. Later that night, I needed some documents printed, and the staff took care of it quickly and professionally, even though it was late. The room was clean, quiet, and had a nice view. The desk setup was great for getting work done—comfortable and well-lit. Overall, it was a smooth, stress-free stay, and I’d absolutely recommend this hotel for business travelers. Bonus points: the nachos from the Mexican restaurant on-site were actually pretty good."

"If your going to Cleveland browns game or going to rock n roll hall of fame great place to stay and walk to game "

"Hanzala was great, professional and offered us a room upgrade as soon as he saw we had our older sons with us. Very good service and the vallet parking is a great service since other parking costs just as much and are in " we are not responsible for anything". Good location too, would recommend this hotel."

"All of the above, staff fantastic rooms clean and well appointed "

"Excellent staff. Very friendly. Beautiful decor. Loved it! "

"As always i enjoy staying here"

"Room was spotless. Property was clean and well decorated. Staff are professional all around."

"Was nice, breakfast was standard"

"Friendly staff nice hotel "