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"Staff where some of the most helpful and friendliest I have experienced in all my travels"

"Clean room, beautiful view"

"Everything !"

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"

"very good"

"Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful"

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

" ⭐⭐⭐⭐⭐ Wonderful stay with amazing service and view! We had an excellent stay at Hotel Hanabi Lake Toya. The staff were incredibly kind and attentive, making us feel very welcome from the moment we arrived. Our room had a beautiful lake view, and we were lucky to experience the fireworks show right from the hotel, which made the evening extra special. The atmosphere was peaceful and relaxing — perfect for enjoying the beauty of Lake Toya. Highly recommend this hotel for anyone visiting the area!"

"The beautiful tatami room and onsen were experiences I'll never forget! And coming here when the fall foliage was so vibrant and colorful made it all the better!"