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"Yes room was fine Staff mostly fine the manager Thomas sorted out a couple of issue's to our satisfaction he was amazing actually. We would stay at this hotel again "

"Room was nice, clean and spacious. Staff were super friendly and welcoming. Pool and spa area was very nice."

"Excellent stay at this hotel. Everything was perfect. Room with jacuzzi, lovely breakfast and very helpful, friendly staff. Restaurant is very good for evening meal. Fantastic location, right on the main square. Would definitely stay again.. Thank you xx"

"Room was great, very comfortable bed and pillows, and staff were very helpful and professional. Breakfast and bar was also really nice."

"Professional, friendly staff. Hotel was of a very high standard. "

"Attention to detail. We booked a luxury studio. There was a clear perspex roof on the bathroom area which had corks and cork wires on top of it from previous guests. I would have expected a vanity unit or at least a mirror with a plug near it so my wife could do her make up and hair. We only had 6 coat hangers for two of us. There were no hooks or a coat stand for coats bearing in mind it's December and finally the pillows on the bed are a bit of a let down. On a positive. The location is amazing. "

"What a fantastic hotel! Our room was exceptionally clean and spacious. The breakfast was excellent. The location was perfect, allowing us to walk to all of the areas and attractions we wanted to see in Krakow. The staff were very professional, helpful, and friendly. We would have no hesitation in staying here again and highly recommend it. "

"Beautiful room. Clean, warm, easily controllable temperature. Staff super helpful and brought extra things to room whilst we were out during the day on request. No complaints. "

"Excellent location Brilliant staff and fantastic breakfast "