Indulgence Plus Double Room

Reviews of The Duchess of Cornwall Inn

3.5 out of 5
The Duchess of Cornwall Inn
12 Queen Mother Square,, Poundbury, Dorchester, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Stayed 1 night in May 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay thank you
Stayed 1 night in May 2024

10/10 Excellent

Claire

Stayed 2 nights in May 2024

6/10 Okay

Faryal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Model village.
Experience at the hotel was marked by its stunning beauty and convenient free parking amenities. However, the check-in process left much to be desired. Despite the bustling atmosphere at the pub entrance, where main check-ins are conducted, the wait to be attended to was longer than expected. Moreover, discovering that the room wasn’t ready added to the frustration, culminating in a significant delay well past the official check-in time. This hiccup, following a lengthy journey, marred an otherwise promising stay. The room itself boasted delightful views and thoughtful touches such as complimentary tea and coffee, enhancing the overall experience. However, the serenity was disrupted when the fire alarm sounded during the stay, causing understandable concern. Compounding matters, the following morning brought disappointment as the stoves were non-functional, depriving guests of a hot breakfast. These unforeseen issues detracted from an otherwise enjoyable stay, highlighting areas where improvement is needed for a seamless guest experience.
Stayed 1 night in May 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice comfortable room, quality toiletries, nice soft towels and very clean.
Stayed 3 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in an unusual town. A god stay.
Stayed 1 night in May 2024

6/10 Okay

Jennifer

Travelled with family
We stayed in room 3 for one night. There are good and bad points. Hence the average score based on the price and expectations. Good - we liked the decor and the quirky touches like the kettle, radio, night lighting, pillow options and air con. The bed was comfortable. Poundbury has nice shops (gallery / garden centre) and cafes nearby including a handy Waitrose. Parking was convenient. Bad - we had to ask twice to be given shower gel. There are no phones in the room which meant going downstairs twice to flag which was annoying after a long drive when we wanted a bath and had already flagged this 3 hours earlier. We expected face cloths in the room and both myself and my husband slipped getting in and out of the bath so think they should have non slip mats. Food wise we were underwhelmed - especially at breakfast. There were no bowls or plates out for fruit and no jams,marmalades, honey etc on the table. All the food felt like it had been thrown in the deep fat fryer and was greasy. For both breakfast & dinner we had to flag staff to serve us. We paid nearly £180 and think we would have got a nicer breakfast and room at a b&b for half the price. Sure the bedroom was nice but the bathroom hadn’t been properly cleaned - there was a huge hair on the tiles, stains on the ceiling, one of the taps was missing the cold button sign. Little things but when you’re paying a luxury price you expect more. In short I wouldn’t stay again as I feel it was over priced.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
We stayed for 3 days / 2 nights and wanted to use the hotel as a base for house hunting . There was no internet available throughout our stay which was a serious issue as we were receiving emails from local agents. The lift was out of action so my wife who has a heart condition had to climb 64 stairs to our room. At breakfast we had to ask for milk orange juice and dishes as there were none available. I cannot drink coffee or tea but was told that mint tea was not available. The cutlery was dirty .
Stayed 2 nights in Apr 2024

10/10 Excellent

Katrine

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place very close to friends we were visiting. Food very good and reasonable priced. If your staying overnight was abit pricey.
Stayed 1 night in Apr 2024

10/10 Excellent

Alun

Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Fautless apart from Wi-Fi connection variable
Stayed 1 night in Apr 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Lovely contemporary site. Rooms very comfortable. Food great
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally well looked after by staff members, nothing was too much trouble. Food and service were excellent, well looked after, without being over the top. We were in room number 20, and we had views across the square. The room itself was clean and comfortable and a pleasure to stay in.
Stayed 1 night in Mar 2024