Downtown Los Angeles Hotel Guide - Hotels with Pool in Downtown Los Angeles, Los Angeles

"Hotel and stay was satisfactory. In town for work training. Good location to get to ny training, take in a Dodgers game and lots of options for dinner/drinks downtown. Room carpet had gross looking stain, but room was otherwise clean and spacious. However did want to note front desk was curt, even rude at times, when I asked typical questions about hotel bar, restaurant, valet parking etc. So sadly, don’t expect friendly or attentive staff that go above and provide service with a smile- not here anyway."

"Very low water pressure ( we live in LA and know what it should be) and the shower head did not flow water easily. Very convenient location for Dodger games "

"This historic hotel has spacious rooms with comfortable beds. The beds were two full size beds and the bathroom looked a bit outdated. Everything was clean. My only complaint is that there were lady’s of the night congregated by the elevators offering their services. I feel that they should have better security."

"The room was great, the staff was helpful and parking was close by and safe."

"I booked this hotel for my husband, taking our son to a Laker’s game for his birthday. I knew there wasn’t much time between their flight landing and tip off, so I booked this hotel because of its convenient location. They arrived for check in and were given a key, when to room to drop bags- key didn’t work. Went down to front desk, rekeyed card, back up to room, still didn’t work. Back downstairs, told not to put key by phone- which he hadn’t- back up to room, didn’t work. Back downstairs, rekeyed….now running late to game….key worked, AND THERE WAS A COUPLE IN THE ROOM. They were assigned same room number. Back downstairs AGAIN….they have to find a new room, finally get a new room, head to game and had missed first quarter. The next morning my husband went to front desk to complain, and was given a bottle of water for the inconvenience. COMPLETELY UNACCEPTABLE"

"Great staff and stay as always. Unfortunately one of the elevators was broken but staff was really helpful. Room was clean and everything was good"

"The room itself was great; however, one of the main reasons I chose this hotel was for the pool and jacuzzi amenities. Unfortunately, the jacuzzi was closed for the duration of our stay, and this was never communicated to us at check-in. Additionally, although check-in was listed as after 4:00 PM and we were told our room would be ready, we did not receive access until after 5:00 PM. We were also not provided with basic information, such as where the pool was located, and only found out by asking a staff member in passing. The check-in agent was not very welcoming and appeared disengaged. We initially gave the benefit of the doubt, assuming it may have been an off day; however, during check-out, the same lack of customer service was evident. When we inquired about possible compensation due to the jacuzzi being unavailable and not disclosed, we were told there was nothing that could be done and no one else we could speak with. Overall, the lack of communication and customer service was disappointing and impacted our experience."

"Very clean"

"Clean upscale room in downtown."