Manila Hotel Guide - DreamPlay hotels in Manila, Philippines.

"Good ambience, expensive buffet looked delicious, close to MOA, quiet though small room, nice shower but BYO wash cloth. Bellman very late for checkout. Shuttle pickup never showed, so we took Uber."

"The staff was very accommodating and kind during our stay. I requested an early check-in because my mom had just undergone surgery, and although check-in was officially at 2 PM, they allowed us to check in at 1:30 PM, which we truly appreciated. However, when we entered the room, the AC was not working. Maintenance came to try and fix it but unfortunately couldn’t, so we had to wait around 30 minutes before being transferred to another room. My mom was already very exhausted from her recent surgery, so the extra waiting and moving rooms was difficult for her. The next day, housekeeping cleaned in the afternoon, but the service felt incomplete. Some trash was left behind, and the room did not seem fully serviced as expected. Overall, I appreciate the staff’s effort and kindness, especially with accommodating our situation, but there is definitely room for improvement with room maintenance and housekeeping services."

"Breakfast is delicious, i will recommend this to all the reader's and try Kingsford Hotel Manila Bay."

"From check in to check out and services in between, the Hyatt is the place to stay when you’re in Manila. No other properties come close."

"Beautiful hotel, very friendly staff. So convenient to be connected to the biggest mall in the Philippines."

"The check in went very smoothly!! Staffs and managers (Robelyn) were very helpful and very professional! "

"The room was great but needs a lot of improvement in soundproofing. They are very well aware of their location beside the highway and should have better soundproofing. There was also a loud banging where we call the front desk multiple times but the problem wasnt addressed. I wasnt sure if there was construction ongoing on the floor above us or if it was the weights being dropped from the floor beneath us. Either way very disturbing. A lot of maintenance needed for doors, ceilings and hallway, glass windows, etc. Food was okay, could be better. Staff were very friendly. "

"Good location and good beds"

"Cleaning services are not good and the parking lot of people have been here are not accommodating"