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"Excellent service at Taj as always"

"Overall it was nice. Close to the airport"

"We stayed in the Sofitel Dubai The Palm with our three children. We had an amazing stay. The resort is just stunning with a number of pools and beach. It is a really relaxing resort, so much so you don't really want to leave it. The staff were all very friendly and helpful. We received a really warm welcome when we arrived. We have stayed in Dubai a number of times and this was definitely the best hotel we have stayed in. The food was incredible . We dined in The World Eatery, The Porter House, Moana and Laguna on the beach. We had fantastic meals and service there. We would definitely recommend dining at Laguna. We had a very romantic meal by candle light there one night. All the staff were so friendly and helpful especially Brighton at Laguna and all the staff at Olivers. Olivers served lovely pastries and a wide selection of teas. Lovely to sit there and watch the world go by. The spa was so relaxing and I had a lovely afternoon there. I had an amazing facial and back massage with Rachel. The kids club was a great hit with our 11 year old who was reluctant to go in at first. He didn't want to leave it as they had a great play area for older children and apparently the best slide ever! It has a courtesy bus to the Mall of the Emirates but we generally preferred getting taxis. It is in an excellent location right beside the Atlantis Royal which is within walking distance and the Atlantis water park. We really loved our stay there and are looking forward to returning there"

"Excellent service and comfort in every way, from the 2 in the morning check in to breakfast. We did not expect this level of service, I would absolutely recommended the hotel. "

"Staff very helpful and friendly. Breakfast is amazing. The room was always clean thanks to the room staff. Value for money. Would definitely recommend. "

"Everything "

"The best hotel in Dubai!"

"Again, our experience at Shangri-La Dubai was nothing short of exceptional. From the moment we arrived, we were welcomed with warm smiles and outstanding service. The customer service throughout our stay was impeccable – every staff member was friendly, attentive, and genuinely caring. A heartfelt thank you to Camilla and Karim, who went above and beyond to make our stay special. Their kindness and professionalism truly stood out and made us feel so well looked after. A particularly special moment was the thoughtful birthday surprise for my husband – we were touched to find a beautiful cake and festive balloons waiting in our room. It was such a memorable gesture and meant so much to both of us. We’re so grateful for the amazing hospitality and will absolutely be back again. Thank you to the entire Shangri-La team for making our stay so unforgettable! See you again soon. "

"Wonderful stay "