Reception
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Reviews of The City Hotel

3 out of 5
The City Hotel
18-20 Bridge Street, Dunfermline, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 591 reviews" "
Rating 8 - Good. 186 out of 591 reviews" "
Rating 6 - Okay. 64 out of 591 reviews" "
Rating 4 - Poor. 17 out of 591 reviews" "
Rating 2 - Terrible. 8 out of 591 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and fantastic shower Good breakfast Very central
Stayed 1 night in Apr 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend this hotel to anyone
Stayed 4 nights in Apr 2024

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, cosy room with everything you need, friendly staff, good breakfast
Stayed 2 nights in Apr 2024

8/10 Good

ALAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated
Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always like to stay at the city hotel every time we visit Dunfermline. Rooms are lovely and breakfast very tasty
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A didnt like that there was no room service for food
Stayed 3 nights in Mar 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Clean comfortable rooms. Breakfast included!
Stayed 2 nights in Mar 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, great breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce, clean, modern hotel in the heart of the city and at a fantastic price. Friendly staff and good choice of meals and drinks
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location very friendly and professional staff enjoyable stay overall.
Stayed 1 night in Mar 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property modern clean great staff
Stayed 1 night in Feb 2024

8/10 Good

Moira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and breakfast but parking a bit of nightmare
Stayed 1 night in Dec 2023

4/10 Poor

Kirk

Stayed 3 nights in Jan 2024

8/10 Good

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, shame about the obnoxious guests
This is a favourite hotel I like to stay at and enjoyed room 22 this time as love attic rooms . Only downside this trip was a grumpy older reception female staff member and some obnoxious guests from Bury Lancashire who loved making noise at 2 am crashing around and these you people were anti Scottish, antisocial and anti disabled people as I was challenged by this group of 4 mixed young people why I needed a table to myself at breakfast and my answer was I’ve got lung problems and need space due to having invisible disabilities. This hotel is always nice to disabled and LGBT people and it was unusual and nasty having to put up with a group of young antisocial Lancastrian English bigots at breakfast and through the night was unpleasant
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
My parents enjoyed their stay spacious room nice big bed very clean dad loved mince n tatties staff were very good
Stayed 2 nights in Jan 2024

10/10 Excellent

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favourite hotel I stay often at
10 th time stay as this is a favourite hotel I like to use when doing equality and diversity voluntary work as a member of the lgbt community. It’s also a nicer option as a stay if you are flying from Edinburgh or Glasgow airports Only negative is one of the older female reception staff is a bit unfriendly and grumpy
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Stayed 4 nights in Jan 2024

8/10 Good

Lynda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wee bit tired, eg. linen bobbly, but staff were great & food good
Stayed 1 night in Jan 2024

10/10 Excellent

Alec

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City centre character
A long weekend for business - friendly attentive staff, large and comfortable room, reasonable food, will definitely use again. Disabled parking is scant to non-existent and there’s no lift. (If you tell me now there is one I will deduct a star)
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Stayed 3 nights in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good value. The staff were friendly, decent breakfast and the main areas were modern and well decorated . It is very central and parking was available. Would definitely stay again .
Stayed 1 night in Jan 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

PETER

Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Zameer, Reading

Travelled with partner
We were charged higher. At the time of check in, we were informed that the room charges are £65 per ni6, however we were charged £80 by Expedia which was much higher and expensive than the actual hotel rate.
Stayed 1 night in Dec 2023

8/10 Good

Andrew, London

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with a group of friends over Christmas. It was inexpensive and great value. Staff were friendly and the food and drinks we had were good.
Stayed 1 night in Dec 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City hotel was really nice. Nice decor, clean staff were lovely. I stayed 2 nights breakfast the first morning was a bit greasy for me but second morning it was fine. We also had dinner there and it was really good too. Bed was comfy. Bathroom and shower were all good. Would definitely come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant can't fault them. Room a bit expensive for what it is but guess it's central. Comfortable though
Stayed 1 night in Dec 2023

10/10 Excellent

Kenny

Stayed 1 night in Dec 2023

10/10 Excellent

Dene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

JANET

Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I have stayed in The City Hotel many times and it just gets better and better.
Stayed 1 night in Dec 2023

10/10 Excellent

Mandy

Stayed 2 nights in Dec 2023