Double Room (Four Poster)
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Reviews of Gothic House

3.5 out of 5
Gothic House
55 High Street, East Grinstead, England

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

C

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not worth £100
Not serving breakfast served until 10 am is the same as not serving breakfast at all This is not B&B it is just B
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice Stay
Lovely room. The owner was very helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Excellent, spacious and well equipped room with a huge bathroom. Very comfortable.
Stayed 2 nights in Aug 2023

2/10 Terrible

Ann

Stayed 1 night in Aug 2023

8/10 Good

Lindsay

Liked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Janine

Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place right in town and best deal around
Stayed 1 night in May 2023

8/10 Good

Gillian

Stayed 1 night in May 2023

10/10 Excellent

Philip, Nottingham

Liked: Cleanliness, staff & service
Attractive part of town. Pretty quiet despite town centre location.
Stayed 1 night in Apr 2023

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Connected to popular pub.

10/10 Excellent

Debra

Stayed 1 night in Dec 2022

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Comfortable and quiet room. TV was a bit complicated for someone not very tech savvy . Clear glass window in the bathroom was unexpected but there was a blind to pull down. It was my second stay here and I would come again.
Stayed 2 nights in Nov 2022

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Ticked all the boxes, in town, clean and friendly staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Ian

Stayed 1 night in Sep 2022

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No facilities open and no staff available in case of problems was disappointed booked for my mum and she didn't stay second night as felt unsafe as nobody in building
Stayed 2 nights in Sep 2022

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed business stay
Perfect 3 night stay. Attached to a pub that served good food. Staff friendly and helpful.
Stayed 3 nights in Aug 2022

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Lynn

Stayed 7 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Shower was poor, ran in spurts, had to dance about under it to get wet!!
Stayed 1 night in Jul 2022

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Highly recommend
Stayed 1 night in Jun 2022

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly! We only stayed one night so can't judge the area around the hotel. Isn't close to a train station, otherwise it was a great place to stay!
Stayed 1 night in Jun 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Lovely room with fabulous four poster bed and huge bath really friendly staff and delicious breakfast in the cafe downstairs highly recommended
Stayed 1 night in Nov 2021

10/10 Excellent

Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
So nice to find clean, comfortable dog friendly accommodation in the town centre.
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, efficient and helpful staff in a wonderful building. Superb breakfast and all together great value for money and I will definitely stay again 😃 10/10.👍
Stayed 1 night in Aug 2021

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay
Very nice room in the centre of east grinstead, with lots of climbing around and friendly hosts! didn't get a chance to use the cafe beneath but the reviews are very good.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Room is clean but small with very small en-suite. There is no option for breakfast on site, no milk was provided to make use of tea facilities in the room. Apart from check in at cafe on arrival there was no staff about at all.
Stayed 2 nights in May 2021

4/10 Poor

Robert J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely room - poor service
Lovely rooms. A bit light for sleeping (when you come from the pitch-dark countryside :-)) but a lovely old building. Hotel ruined it by giving our room key to the next occupants, who came in at 8:45am - then proceeded to return and put all their stuff in in our absence while we stepped out for coffee pre-checking out! Then the hotel gave the next guest our email address because we complained about the intrusion - they then started to email us unhappy that we had complained!! Such a shame. Lovely place.
Stayed 1 night in Aug 2020

10/10 Excellent

Susan, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities
A charming historic building. Lovely staff and a delightful and shiny clean room. Highly recommended
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

4/10 Poor

spyro

Disliked: Property conditions & facilities, room comfort
NO heat in December!
The entire floor had NO heat - thankfully, we were only booked for 1 night. The staff eventually (after 4 mentions from us that it STILL wasn't warm) brought us a space heater to get through the night. The room is quite tiny, but acceptable for the price and location (in the heart of town), but the mattress - lumpy and not very comfortable at all. We kept mentioning to the staff that the room was frigid (seemed like it was in the low 50s) and they kept replying "we turned up the thermostat for your floor". Ultimately, the owner appeared, though he didn't acknowledge our presence, and determined they actually did have a problem - the entire floor was not receiving any heat at all from their system. The staff apologized, refunded half the room fee and we left the next morning.
Stayed 1 night in Dec 2019
Response from Gothic on 23 Dec 2019
Hello Spyro. Thank you for your review. Once again, please accept our apologies for the lack of heating. Our boiler had a major problem which resulted in a new boiler having to be fitted. Happy Christmas and New Year. Regards. Gothic House

8/10 Good

B

Stayed 1 night in Dec 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Very welcoming staff for whom nothing was too much trouble. Family run business includes the cafe bar downstairs which serves good value evening meals. Quirky room with original features. Very comfortable with little extras such as fresh milk in fridge in hallway. Centrally located in centre of town but my room was still quiet and relaxing. Will definitely return - a little gem!
Stayed 1 night in Oct 2019

6/10 Okay

Kathleen

Stayed 1 night in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in brilliant location
Lovely hotel, and location. Great staff, and brilliant bar/cafe
Stayed 3 nights in Sep 2019

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & bar
We booked this hotel as its only a 10 drive from Lingfield race track, however we didn't count on the lack of taxis in the area whom would not take a return booking so getting back after the races was very tricky. Having said that this hotel is lovely, we loved the room very clean a great size, and perfect if you want a night away, the service of the guys in the bar was fab and they were both very helpful. We had lunch in the bar which was nice and hubby was pleased with the larger selection on draft! :-) Unfortunately we were disappointed with the breakfast which was lukewarm and the fried eggs under cooked plus we waited 25 mins for it, this was a shame as the reviews previously for brekki had been good. If there was a need to be in the area again yes we would book and return for another stay minus the breakfast.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely place, helpful people and a stylish full English breakfast.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like somewhere with a bit of character and history then this place is great. This was the best nights sleep I have had probably in 3 years. The temperature of the room was perfect. The location is great if you want to be close to the town and you get a free breakfast. I will be returning to 'East Grinstead' in the near future and I'm going to booking 'Gothic House' again.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Room comfort
Not the place to stay for a peaceful night in.
This is not the place to stay if you want a quiet night in. I was hoping for a quiet night in but was confronted with very loud music which went on to about midnight and prevented me from having a decent night's sleep. It is ironic especially as a sign at exit says "please leave quietly so as not to disturb the neighbours"!!! As for the room the shower cubicle was ridiculously small, more fitting for a child than an adult. The table top in the room was not very secure in that a slight lean on it may have toppled it over. Although the checking in window was quite narrow, there was no dedicated staff available for this. Considering they knew when I was coming, having rung up the day before, I found this very unprofessional.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

8/10 Good

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly with good home cooking - delicious chicken pie made by chef for dinner and freshly cooked almost full English for breakfast - as well as quiet comfortable bed - will come again Thanks
Stayed 1 night in Jan 2019

6/10 Okay

L

Liked: Staff & service, property conditions & facilities, room comfort
I had the room over rhe street, nice but an orange streetlight comes in over the curtain rail making the room very light at night. When we arrived we found there isnt any parking on site, but across the road for which you need lots of coins. I think for me the biggest thing misding was attention to detail, the cups in my room were dirty so had to wash them and although we had been told there was milk in the fridge there wasn't any. I think for £120 I expected more.
Stayed 1 night in Jan 2019

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
Lovely little hotel, really nice bar with great atmosphere.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2019