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"The room was nice. The pool area and hot tub were excellent. We really enjoyed our stay here! The location was also really nice- very easy to get to everywhere in the Pigeon Forge area! A great spot for sure!"

"The staff are very friendly, great atmosphere and the pool is perfect for any age. When we arrrived there was a huge line (it was Hell Week in Gatlinburgh) but staff passed out waters and cookies to help with the wait. Pizza on site is really good and fast. The room was clean and location to down town was great. You really wouldn't want to walk as the road to the hotel is completely uphill but they have a trolley. The location is super close to the entrance to Smokey Mountain National Park which was a plus for us. "

"Buena atención "

"Outdated but so is most of Gatlinburg. Front desk very helpful. Pool area is spacious and cool experience!"

"The room and view were great. The fireace didn't work so they fixed whi6we went to eat. When we got back it wouldn't turn off. We slept with the sliding door cracked because it wso hot."

"We arrived on Christmas afternoon and was greeted by a warm and welcoming lady at the front desk. Quick check in, room was very nice, very clean and the location was super convenient for us. With the holiday traffic we made reservations at that hotel to accommodate where we would be eating at shopping. It couldn’t have been more perfect. Lobby was clean, elevators were clean and we were surprised by the REAL breakfast, the restaurant and amenities for the price. We would 100% stay here again. Everything was so spacious."

"Great Location "

"From the initial interaction with Samara at the front Crown Plaza hotel check-in desk, everything was exceptional. She was friend and helpful, so kind and thoughtful covering all the details. From that point forward the entire stay was relaxing and enjoyable; rooms were clean and fresh, very comfortable for a celebration of my Mother’s 70th birthday! Thank you "

"Extremely clean and great staff! Perfect Waterpark for younger kids! "