Search Apartments in Eastbourne

"Spacious room overlooking the pier , good location, breakfast menu good, room was not that clean when arrived, cleaner never came , so tea / coffee not topped up."

"Very clean and great service through our our stay...."

" I have a few comments regarding our stay. I wasn’t expecting a five star but in some ways a 3 star was a little overrated. We were greeted by the most loveliest helpful receptionist. He was 5*. It went downhill from there I’m afraid. The room was ‘ok’ but we got what we paid for. When returning from night out the night receptionist was 1* at best. He cod barely converse. The bar man assisted telling us it was his night off but would help. After drinks at bar We asked for a jug of iced water to take to room. Barman said receptionist would help and to wait in reception for the water. The receptionist came out with two plastic very stained cooking jugs and asked ‘which one’? I asked for a cleaner one and spotted some Pimms jugs which would be much more suitable. Begrudgingly he agreed and assisted. When arriving for breakfast we were not greeted. We found our own table and made way to buffet. Platters were half full at best with many cold offers empty. No bread for toast. No eggs. No pastry. No fresh fruit salad. Juice on a bare minimum, literally had to wait mins to drain. We were not late. We were there 930 latest. We had find someone to request hot tea and coffee, which as tasteless. However at 10 the staff were very attentive to say buffet was shutting. Went for swim. Shower was freezing and woodlice on floor. Nowhere to change in private. Weeds through fire escape. This is barely a 3 star. My only compliment of this hotel was the lovely gentleman on reception when we arriv"

"Room had three single beds with very white linen, although my son found a very faint stain on his. Room was clean and beds were comfy. Shower very powerful! View was of a side street so not a seaview, which was disappointing. It's about 1km to town so not far, and there is a row of shops including a Sainsbury's and fish and chip shop behind the hotel. Staff was friendly and helpful. "

"The Cavendish was extremely dirty and in poor condition. We paid for what was shown on the website as a lovely (standard double) we were given a room down many filthy dirty stairs to a dirty room on its own past dirty broken unused dumped tables opposite a staff doorway (room number 64) this room SHOULD NOT be in use. It was like being taken down to the basement dungeon.The window glass was broken..it was dirty, the curtains didn't fit the window and was freezing cold. I spoke to staff who did move us upto level 3 to another room.I would not recommend this hotel for your stay in Eastbourne"

"The hotel is in a good location for beach pier etc. Breakfast well cooked and plentiful,but could have a bit more choice on the hot menu.Main hotel areas are well decorated,and clean"

"Veey comfortable and friendly staff"

"I recently stayed at this hotel and unfortunately had a very disappointing experience. The property is clearly very old and has not been maintained to a reasonable standard. From the moment I arrived, it felt run down and neglected. The cleanliness was particularly concerning. The room was visibly dirty, with dust and grime in multiple areas. The bedding was especially off-putting—it looked worn, unclean, and far from fresh, which made it very uncomfortable to sleep. One of the biggest issues was the lack of hot water. After a long journey, not being able to have a proper shower was extremely frustrating and unacceptable for any hotel, regardless of price. Overall, the hotel felt tired, poorly maintained, and lacking in basic standards of hygiene and comfort. I would not recommend staying here unless significant improvements are made."

"I had an accident in the hotel And the staff were nothing short of brilliant in helping me "