Is The Glastonbury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Glastonbury Hotel?

This property doesn't offer parking.

What time is check-in at The Glastonbury Hotel?

Check-in start time: 1:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

Where is The Glastonbury Hotel located?

Nestled on the beach, this Eastbourne City Centre hotel is within a 5-minute walk of Eastbourne Beach and Redoubt Fortress and Military Museum. Eastbourne Pier and Eastbourne Bandstand are also within 15 minutes. Eastbourne Station is 17 minutes by foot.

The Glastonbury Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Ian

14 Jul 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property has the feel of a hostel rather than than a hotel. Old room, broken furniture and bed. not a pleasant experience. Sheets and towels were clean, but very thin and of low quality.

Stayed 1 night in Jul 2022

2/10 Terrible

Tony

30 Oct 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Violent disturbance, Safety a major issue.

Where do we begin. Well this was probably one of the worse experiences of a hotel stay we have had. We had a two night stay booked as working in nearby Hastings. We left on the second night at midnight following an attack and disturbance outside the hotel then within the hotel which left us fearing for our safety. The owners were unable to secure the hotel and the front door was forced open and then a number of people were rampaging through the corridors shouting abuse and threatening to burn the hotel down. The police arrived on the scene and once our exit was secured we left immediately. We have been refunded by the owners for the night and do feel that security needs addressing as a matter of urgency. There are obviously a lot of issues within that community. It is only a matter of time before this happens again and someone is seriously hurt It was half term and there were a lot of families staying in the area, although we saw no other guests in this very large hotel. Our room had access to a balcony where the window was not secure and the wooden door to the room was very old and not in good condition. The room was clean but the hotel advertises a bar, restaurant and guest lounge none of which were available to us. We would not recommend this hotel to anyone and will be avoiding the area at all costs. The hotel owners have a responsibility to ensure the safety of guests and accommodation that offers comfort and allows then to get sleep none of which we had.

Stayed 2 nights in Oct 2022

8/10 Good

Tony

24 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glastonbury Stay

Standard really. I was allowed to check in a few minutes early, which was great. However the only real downside was having to hand in my keys every time I left the building. Thought this was a bit unnecessary and was told when I came back in the night, if the door was locked, to knock, there was no bell?! Anyway I wasn’t back that late, so it didn’t affect me but it would have been a worry if I had have been. Staff were helpful but a little restrained and one or two didn’t return courtesies, which I put down to maybe cultural differences.

Stayed 1 night in Oct 2022

4/10 Poor

Mats

9 Sept 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Quite OK

Great location. Entire building extremely rundown. Wall-to-wall carpet from anceitn times, etc, but you get what you pay for (it was the cheapest option in Eastbourne these dates...). Bathroom was, however, completely refurbished and a hot shower with good water pressure! A Terrace/balcony, being shared with some 10 other room, in desperate need of maintenance. Helpful staff.

Stayed 2 nights in Sep 2022

2/10 Terrible

JIE

6 Sept 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

What a horrible stay, lucky only for one night. The room is big, but the mattress is old, dirty and no support, sat on the bed you just sank to the base. Duvet cover is ok but the Duvet itself is lumpy and filthy and the pillows are the same. Once I saw them I decided not to use . Shower is like tears, it takes ages to wash off soap , by the way no shampoo and shower gel only a small soap.

Stayed 1 night in Aug 2022

10/10 Excellent

Nina

15 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

Amazing views,. You cannot top the views from the hotel it’s unreal. super helpful and friendly staff incredible. Really had a great stay

Stayed 2 nights in Aug 2022

8/10 Good

Neil

14 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and friendly

Tricky start as at first told room was not available but that qas sorted. All the staff were friendly and Welcoming room was basic but Was fine.

Stayed 1 night in Aug 2022

6/10 Okay

Claudia

13 Aug 2022

Liked: Cleanliness

Disliked: Property conditions & facilities

Very last minute for somewhere to lay head. Very cheap. Twin room sea view. Plus points sea view in morning doors onto balcony. Clean white towels and sheets Clean bathroom. Bad points. Very very tired hotel. Both in communal areas and rooms. No restaurant just bar area. Wouldnt reccommend if you want more than 2 star

Stayed 1 night in Aug 2022

8/10 Good

Francis

10 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eastbourne Break.

My stay at Glastonbury was Good. Inexpensive compared to MANY other Eastbourne hotels. An aged hotel , but in a very easy access situation , and superb view to wake to each morning. Traffics a bit noisy , but CANT be avoided , the main stretch road into town. Will be BETTER when or if they develop the restaurant. EXCELLENT DAY MANAGER , name Josep. Portoguese man. Very good Natured. Compliments this person. Mr F. Greer , age 91.

Stayed 1 night in Aug 2022

6/10 Okay

rachel

8 Jun 2022

Cheap not cheerful

Room did not smell fresh & clean. Road noise due to lack of double glazing. Mattress lumpy.

Stayed 1 night in Jun 2022

4/10 Poor

Jason

23 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking!

Absolutely awful. I know you get what you pay for but should still be liveable. Whole place smells of cigarettes/damp/BO. Glad it was late spring so had window open all the time. Needs a serious re-furb. Walls and decor marked, cracked and dated. Furniture is all falling apart. Bed so uncomfortable hardly slept. Avoid line the plague. No idea where the higher ratings came from. Unbelievable!

Stayed 3 nights in May 2022

6/10 Okay

Craig

22 May 2022

Basic no frills

On arrival was asked for £500 for our room we had already booked at £314 we where told it was an up grade which we didn't ask for. On showing our booking it was accepted our colleagues who arrived 5 mins later had a similar experience the rooms where clean and comfortable sea view however there was a piece of soap in shower door track when we arrived and was there when we left even though our room had been cleaned as they had left the bottle of cleaner on the sink

Stayed 5 nights in May 2022

4/10 Poor

MICHAEL

21 May 2022

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Tired and dated

Hotel itself is dated with corridors dark and in need to decoration. Rooms themselves were comfortable although desk service left a lot to be decided. Tried to charge more than website booking and also tried to put my colleague and myself in a family room when we had booked 2 single rooms. Response was “we have upgraded you”

Stayed 5 nights in May 2022

10/10 Excellent

Sasha

18 Apr 2022

Liked: Staff & service, room comfort

The customer service is excellent!!!!

Stayed 1 night in Apr 2022

8/10 Good

MR P

1 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice room and clean to

Stayed 1 night in Jan 2022

4/10 Poor

Patricia

7 Jan 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty, noisy and falling apart.

Stayed 1 night in Jan 2022

4/10 Poor

Andrew

4 Jan 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pass on this one.

First room offered was unmade with beer bottles left hanging around. Bathroom had been refurbished. No shower gel. Beds are hard.

Stayed 1 night in Dec 2021

8/10 Good

Michael

29 Dec 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Visting a friend

My stay was ok goid value hotel for the money paid i bit noisy at times late at night in the hotel but other then not ti bad

Stayed 1 night in Dec 2021

10/10 Excellent

Alexander

24 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Glastonbury

Perfect and reasonable priced hotel nice spacious rooms

Stayed 1 night in Dec 2021

8/10 Good

Mattias

8 Nov 2021

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

A hotel with a lot of potential.

I like Glastonbury Hotel. It has potential. Staff are friendly most of the time. It is clean. It is NOT a hotell for guests with high expectations. The rooms are good. Location is excellent. Some members of staff stand out. Arzu from Turkey is my good friend now. Very service minded.I never tried food there as my breakfast was not included. The bar was a little old style, but with good quality. I recemmend Glastonbury Hotel.

Stayed 7 nights in Oct 2021

8/10 Good

Francis

21 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seaside Visit.

I unfortunately suffered blistered toes. The Manager Jose , a most attentive man from.. Venezuela was extremely attentive. He drove me to s drop in Centre and waited , then came back and collected me as well Who could ask more? He is to be commended. Articulate and kind. He even found time after his days I er , to put s bet on for me. An amazing Venezuelan Man. Man of the Month.

Stayed 1 night in Oct 2021

6/10 Okay

Stanley

16 Oct 2021

Disliked: Property conditions & facilities

Clean but dated

We had a good week at Eastbourne and were comfortable at the Glastonbury. The hotel was in need of an update but in saying that our sea view room was clean. Water pressure was lacking on the 3rd floor, so the toilet fill up was very slow and the shower was hot but not very powerful. The hotel is slightly overpriced for the facilities available but its seafront position does compensate somewhat for this. We wouldn't rule out returning to the Glastonbury but would initially look for a more modern seafront stay.

Stayed 7 nights in Sep 2021

10/10 Excellent

Alan

5 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was recently renovated, with new bed and a new 3 piece washroom (ensuite). Comfortable.

Stayed 2 nights in Sep 2021

8/10 Good

Lorraine

4 Oct 2021

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Eastbourne Event Stay Oct 2021

We stayed here to attend a local function. Checked in no problem. The old fashioned elevator was just about working and requires a swing door and a slide gate to open, not easy with luggage. Our room on the third floor was small and with basic furnishings but clean. Air con was very good and so was the sea view. The bathroom had a shower which was weak and temperate. There was no food available and a limited bar. Generally felt a bit dilapidated but served it's purpose.

Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

4 Oct 2021

Liked: Cleanliness, room comfort

Very difficult to communicate with staff who

Stayed 2 nights in Oct 2021

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