Premier Inn hotels in Elsenham, Bishop's Stortford

"Clean room with all amenities working. Friendly check in staff. Breakfast was included and ticked all the boxes, it even had a nice touch of offering a hurry bag for your pastries. The down side was the £4 shuttle charge each way. I would have been nice to know this before booking. "

"Best nights sleep in s hotel for ages. Lovely pillows 👍"

"The surroundings are beautiful. There are a few areas that need a little TLC including in the room I stayed in. I will say my room was immaculately clean with fresh linen and towels. Rose on reception was brilliant, instead of pointing me to my room she took the time to show me the way. The food in restaurant is excellent, 10/10 to the chefs. There are symbols next to food items on menu which I didn't know meaning of, maybe a key chart would be beneficial. Kayla behind the bar was attentive and professional, as were all members of staff I met. Definitely would recommend."

"The spa and pool was excellent and the gym fantastic. Quiet location, a little out of the way. Nice room and extra large bed. Bathroom a bit dated but acceptable. Nice bar, golf course and tennis facilities including paddle courts. "

"Very convenient hotel nearby the Stansted airport. The basic rooms are very basic, mine was lacking the shampoo and hand lotion and the wardrobe's door were broken. The bed was super comfortable and the curtains perfectly blocked out the outside world. The room was super clean and the fridge ready to store your own stuff. All in all, great spot to stay the night before an early flight from Stansted."

"I honestly don’t expect to pay extra for parking there! Also I didn’t ask for breakfast but it was added as an extra to my account without asking me."

"Parking was basically right outside the first night. Then car park was full for the next two so had to park in the main services car park (which did not feel very safe atall). Staff there were amazing as always! We were probably in the worst room location though. We were right at the front of the building amd there was people outside smoking near enough all night so was unable to have windows open. I do believe the room we stayed in was directly under a staff only area (laundry room or something maybe) as there was banging all day and night. So not exactly the easiest of sleeps atall. Hair dryer was broken so unable to use. And staff weren't able to provide a plug in one which was rather annoying one morning."

"Close to airport shuttle service was good. "

"Mixed feelings. The room itself was fine, the experience not so great. I had chosen this hotel in part because it was a good location and had an EV charger. The EV charger was not working and the experience in reporting and trying to get resolved was infuriating. I had to go elsewhere and charge. The EV alone I probably would have overlooked, particularly as it involved a third party. However, upon check out the hotel attempted to charge me for a dinner that I hadn’t ordered or had! Ironically I had eaten elsewhere whilst waiting for my car to charge. Again, mistakes can happen, but the receptionist was at first insistent that as that’s what her computer said, I had to pay it! Eventually sorted, but took way too long, making me late for an meeting, and did not appreciate the accusatory manner. So an okay stay bookended by two poor and frustrating experiences."