Jakarta Hotel Guide - Embassy of Brunei Darussalam hotels in Jakarta, Indonesia.

"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."

"BUT the pillow is not comfortable, everything else is superb "

"Excellent hotel—we absolutely loved the style and atmosphere. The service was outstanding across the board, from the front desk to the restaurant and bar staff. The rooftop bar was a real highlight, with stunning views and a great vibe. We also enjoyed an amazing massage during our stay. The gym was on the smaller side but perfectly sufficient for a workout. Our room (508) was spacious, well designed, and came with great amenities. The breakfast buffet was relatively small but offered enough variety, and we really appreciated the option to order additional items from the à la carte menu. The restaurant’s à la carte dining was excellent as well. The hotel is also fairly well located, making it easy to get around. A special mention goes to the team for making my birthday extra special—they surprised me with a cake and even wrote a lovely message on the bathroom mirror, which was such a thoughtful touch. Overall, a fantastic stay. We would absolutely return and hope to be back again soon."

"Modern, clean, very professional and friendly staff, decent size room, stable shower temperature, nice view, next to a mall with good food and coffee options"

"Free laundry which is a plus. Room was very clean and breakfast was great. "

"This was money well spent. I will be back "

"My kids loved the Family Loft Room. PS5 in the room was perfect. Drinking water too. Hotel had Ping Pong table. Enjoyed with my kids. Staff was very polite and helpful. On my first day Mr. Fattah at the reception was helpful. Even the staff in the breakfast hall was polite. At th restaurant too. Enjoyed the stay. "

"Clean, roomy, good services. Location is great: 10-min walk to Monas, right next to a few local malls. The indoor pool is great, only 5ft deep, but 'nuff for lap swimming. But the thing stuck me the most was the breakfast buffet: phenomenal/excellent Singaporean foods! I would stay at another ParkRoyal hotel the next time I travel to Asia just for the the breakfast buffet! "

"Staff were very friendly and accommodating. Breakfast had variety and enough to eat. Excellent location with near by shops and restaurants. Perfect for few days in Jakarta. "