Estômbar e Parchal 2024 Holidays

The room was cleaned, the front desk people lovely. However everything besides were difficult. Limited parking lot , the coffee machine baby cups with high price. I didn’t find a decent place to have breakfast or dinner near by. I suggest that this hotel should offer breakfast to the guests as it would get a better reviews.

The property was great and the vicinity near the beach made our vacation so enjoyable. However, we rated it a 3 stars as when we checked in, we were given a pool side view suite (calling it a pool side view is generous, we were actually near the street parking). We paid for a sea view suite which was higher than the other suites, and the hotel manager did not mention why we did not get our sea view (the hotel was overbooked) until we complained about it. And when we move to a sea view suite the next morning, the manager told us that the switch actually costed the hotel additional cleaning expenses. What's wrong here?🤔 Should we not be compensated for the first night and the inconvenience instead? We didn't get an apology from the hotel and had we not complained about it, we would probably be left in a lower category suite for the rest of our stay. That's dishonesty on the hotel part.

Staff was very helpful and accommodating

Great hotel and awesome staff

Trendi decor, clean and fresh and good location. Staff was friendly and the room was nice but I found the bed a bit too hard (but that is very personal). Breakfast could be better in my opinion, not so much variety of breads, neither cheeses or yogurts and the hot food that had to be ordered came cold to the table.