Fir Tree Hotels

"Staff were very friendly has got good internet would stay there again. "

"Staff excellent. Setting beautiful. We stayed in the old house which had real charm, but was a little tired. Beyond the historic house is a conference centre, with spa. We ate an evening meal in the 1744 restaurant which was well priced and very tasty. "

"Superb weekend"

"Great welcome from the reception team, lovely spotlessly clean hotel, comfortable room, great riverside view of the cathedral and a fabulous breakfast each morning. Perfect. "

"You cant use the spa facilities as a guest of the hotel! "

"Travelled with my daughter and her two boys love this hotel been back twice now loved the gym the pool the sauna coming back in march the food was expensive though and we ate out lovely beautifull hotel would highly recomend well done Delta Hotel"

"Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside. Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold. Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast. The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill. All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest. I wouldn't return nor recommend a stay. Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate. "

"Staff were great room was a little disappointing for what was paid for it there was no cold water in shower and unable to turn tv over to a different channel "

"The lady on reception was lovely, her name Larysa and she upgraded my sister and I to a prestige room with dressing gowns, slippers, a king size bed, complimentary drinks in the fridge, chocolate cinder toffee and a coffee machine, lovely touches and thank you so much! "